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Embed code for: Luz V Garza Resume 2017
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Luz V. Garza
111 S. Ashdale St. West Covina, CA626) 634-5337
Objective: Seeking to secure an opening, where vast work experience, a good ethic, and a strong sense of responsibility is valued.
Manager "Sam I Am" Beauty Salon West Covina, CA October 2014-December 2016
Maintained an updated schedule of all appointments. Handled any cancellations or rescheduling requests. Maintained an inventory of available supplies. Resolved guest complaints or issues.
Analyzed weekly and monthly revenues and appointment bookings. Ordered new products and supplies as needed. Prepared monthly budget and tracked salon expenses. Worked with Marketing Coordinator to sell salon products to guests. Implemented and enforced hygiene and cleanliness standards. Hired and trained new salon and spa staff members. Interacted daily with customers to ensure an optimal level of customer satisfaction. Assisted with customer services including haircuts perms and shampooing.
Worked with owner to develop marketing and promotional strategies.
Tracked available inventory and reordered supplies and products. Open and Close Store
Accountant- Randstad Agency Alta Dena Dairy Industry, CA Nov. 2014- Dec. 2014
Input information for line product of Quality Control Department.
Matching File -Randstad Agency ADP San Dimas, CA Apr. 2014*Jun 2014
Match and file Income Tax Checks for clients
Supervisor C&R Furniture MG South El Monte, CA - Dec. 2009-June 2014
Generate sales by conducting sales training, sales review, sales support along with sales in handling customer services issues. Motivates sales associates and guides them to create a higher sales performance.
Supervises sales department and conduct sales meeting in the store managers absence.
Assist with advertising and merchandising plans, sales strategies, and/or promotions. Leads and helps to execute and plan promotions. Open/Close the store, count cash boxes, and take deposits to the bank.
Hired/Trained new Sales Associates, Wholesalers/Sub-Wholesalers.
Loan Officer American Liberty Mortgage February 2007-March 2008
Analyzed clients credits due to application for loan mortgage.
Approve loans within specified limits, and refer loan applications outside those limits to management for approval. Meet with applicants to obtain information about loan applications and to answer the questions about the process.
Explain to clients a different types of loans and credit options that are available, as well as their term of those terms. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Review and updated credit and loan files.
Human Resources Clerk Citrus College Glendora, CA 2005 to 2006
Attended various of volume calls on Switchboard. Provided information on campus directions to visitors and students.
Makes appointments for applicants for new employees. Filling, and receiving mail for human resource staff.
Quality Control/Quality Assurance Kelly Services Agency Irwindale, CA April 2002-July 2004
Maintain product quality by analyzing manufacturing and engineering requirements and devising testing methods and procedures. Check metal detector, sales and date codes every hour to ensure good results.
Prepare production line QA stations. Collecting samples of finished product and assist the Sample Retain Program. Establish product quality documentation by writing and implement quality assurance procedure. Interacts with leadership group, production team members and maintenance departments to improve and maximize plant output, efficiency, quality and safety.
Maintains and achieves internal quality targets and measurements.
Telephone Tech Telemarketer Sabina Corp Baldwin Park, CA July 2000 - Dec. 2000
Made sales by phone. Take orders from customers. Provided customer services. Solicit orders for goods or services over the telephone. Deliver prepared sales talks. Reading from scripts that describe products or services. To persuade potential customers to purchase a product
Packer Pierre Cosmetics Inc. Irwindale, CA - 1999 to 1999
Folding boxes, Packing cosmetics preparing for shipping Waxing
Teacher's Aide Children's Center Baldwin Park, CA Jan. 1996-Dec. 1997
Created children's assignments. Created games for children. Provided hands on care over 20 children
Assist lead teachers in planning, designing and implementing. Provide assistance in preparing lesson plans
Impart classroom instruction in accordance to lesson plans. Supervised and control students during class and when the lead teacher is not present. Assist students with carrying out classroom activities
Assist students during lunch time. Observe students for developmental issues and communicate findings to lead teachers. Implement age appropriate activities and monitor safety throughout
Research information for lesson development. Communicate progress and observations to parents
Maintain students records and perform other clerical tasks. Help in maintaining a clean and organized classroom. Ensure sanitation of all surfaces, equipment and toys. Assist students in social skills development. Assist in putting up bulletins. Accompany young students to the bathroom. Take attendance and make copies of tests
Assist in grading test papers and exams. Assist in checking work books and homework
Operate equipment such as projectors and computers for instructional purposes
Maintain appropriate classroom discipline and decorum. Prepare and distribute worksheets
Ensure that students retain information by repeating information constantly and practicing patience
Deliver instruction in the absence of lead teacher. Perform hall and bus duty as instructed by the lead teacher
Business Occupations Mt San Antonio College Walnut, CA 2007-2011
Real Estate Citrus College - Glendora, CA 2004-2006
B. P. Adult & Community Education Baldwin Park, CA July 1998-September 1999
Certificate Earned: General Office/ Computer Specialistes Associates, Wholesalers/Sub-Wholesalers.
Made sales by phone. Take orders from customers. Provided cust