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1065 Blue Ridge Ave Matamoras, PA 18336
Dear Hiring Manager,
Please consider my attached resume and list of references as application for the available positions. Based on my education and the skills that I have acquired as a sales consultant, I would like an opportunity to interview for this position with your organization.
As my resume states, and my references will verify, I am a detail oriented, self starter who is not afraid of a hard working fast paced environment. With my proven organizational skills, I believe I would be an asset to your team. While working as a sales consultant, I have been singled out many times for my ability to excel in customer satisfaction, while achieving sales goals set by my management. I am seeking a new career with the challenge of learning and growing to advance to my full potential.
I have tried to incorporate all of my skills, knowledge, and experience into my resume, but there are many things that I would like to share one on one in an interview.
Thank you for your time and consideration,
To secure a position in an industry that will allow me to fully utilize my existing skill set and will challenge me to gain new skills and knowledge.
June 1st, 2015- Current Perkins Family Restaurant Matamoras, PA
Assistant Restaurant Manager
Planning & Strategizing
Maintaining Costs with portion controls
Insuring Quality Controls
Creating customer loyalty programs
Assessing team players
Point of Sales programming and training
Restaurant Sanitation and Hygiene
Building Clientele and creating business friendships
Time management and deadline structures
*(Please Note the gap in my employment was due to Maternity Leave)
February 1st,2013- January1st,2014 The River Rock Inn Milford, PA
Assistant Front of the House Manager
Customer Satisfaction/ Communication
Intense Knowledge of Food and Beverage Management
Knowledge of Restaurant Sanitation/ Personal Hygiene
Front of House Operations including hiring, scheduling, training, and managing
Back of House Operations including food preparation, food ordering and food costing
Inventory of all wines, liquors and beer
Banquets and Catering of weddings and large parties
Cooking on both sauté station as well as the grill
Point of Sales programming and training
Profit and Loss Analysis, maximizing profits controlling fixed and variable expenses
Hotel Operations including housekeeping, reservations, maximizing revenue par
Portions Controls on both food and alcohol to maintain costs
Marketing our products to local customers with creating websites and updating social medias
Bartending in a fine dining setting
Fine dining service with food and paring proper wines with courses
January 23,2011-January 25th, 2012 Chase Bank Port Jervis New York
Attend trainings related to sales processes and customer services.
Work under the guidance of Supervisor to meet both individual and team sales goals.
Develop outreach strategies to generate new customers.
Build positive working relations with existing customers for repeat business.
Develop new techniques to ensure customer retentions.
Understand customer needs and recommend suitable bank products.
Attend team meetings and sales events as needed.
Perform teller operations and other banking activities when needed.
Identify and report fraudulent activities to Supervisor promptly.
Adhere to bank policies and follow federal and state laws.
June 23, 2009-January 22, 2011 Dickson City Hyundai Dickson City, PA
Customer Prospecting and Follow up (Internet, Phone & Mail)
Greeting, Rapport Building, & Qualifying Customers
Presenting and Demonstrating Vehicles
Negotiating, Arranging Financing, and Closing Deals
Delivery of Vehicle
Meeting or exceeding targeted sales quotas
Grow an existing account base to maximize profits
Extensive knowledge of vehicles being sold
Marketing products and services
Updated management daily; records of sales and orders – Tracked progress of existing orders by contacting or liaising with suppliers.
*During my tenure at Dickson City Hyundai, they operated the sales department without a Finance and Insurance Manager. This offered me the opportunity to learn the finance and back end deal products phase of the car selling process.
January 2, 200 8- May 8, 2009 Morehead /Brag Suzuki Middletown , NY
Negotiating and Closing Deals
**While at Morehead/Brag Suzuki, I consistently met the management’s established sales goals; maintained a 40% closing ratio; and obtained top sales associate status on two separate occasions.
***I was employee of the month in March 2008 and received awards for most improved sales consultant
Spring 2006-Spring 2007 Sussex County Community College Sussex, NJ
Math Physics Major (15 accumulated credits)
Fall 2007-Spring 2008 Keystone College Le Plume, PA
Math Education (12 accumulated credits)
Carlos Roedan General Sales Manager Dickson City Hyundai (570) 487-5000
Bill Kloetzer Salesman Dickson City Hyundai (845) 313-6008
John Gordon Salesman Compass Motors (845) 549-7407
(Formerly of Brag Suzuki)
Matthew Gianino Sales Manager Rallye Suzuki (845) 313-3511
Gary Iacobacci Insurance Agent They Shay Agency (570) 350-0675
Kendra Mueller Educator Scranton School District (610) 741-5734
Kathleen Ketcham Nurse Westchester Corrections (570) 491-6340ng business friendships
Presenting and Demonst