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The word emotion came from the Latin word ''emovere'' which means ''to move out” .
Emotions are considered building blocks of personality.
What is emotions ?
Emotion is often defined as a complex state of feeling that results in physical and psychological changes that influence thought and behaviour.
It is Intense feeling that are directed at someone or something
WHAT ARE PSYCHOLOGICAL CHANGES ?
Throughout adulthood, our bodies continue to change, and we continue to learn and grow through experiences.
Early adulthood, middle adulthood, and late adulthood are the three main stages of physical, emotional, and psychological development
EMOTIONS INCLUDE THREE THINGS
Conscious experience (feelings)
Expressive behaviour(yelling, accelerating)
Bodily arousal(sweat, suffering heart)
Affected by hormones;
Emotions can be influenced by hormones and neurotransmitters, such as dopamine and serotonin. Dopamine can affect a person's energy level and mood, while serotonin can affect critical-thinking skills
As emotion is largely a chemical balance (or imbalance) in the mind, emotions can quickly cloud judgment and complicate social interactions without the individual being consciously aware that it is happening.
NON-VERBALLY VS VERBALLY COMMUNICATION
EMOTION IS ASSOCIATED WITH
How we perceive emotion
We perceive emotion by ;
The way we hold our bodies when we walk, stand and sit gives cues to others about our emotional state.
It clues them in to how relaxed or tense we are and how confident or shy we are
depending on how close were standing to another person, it can also show aggression or love, dominance or submission
We may choose our words carefully when were angry or expressing happiness.
Our emotions cause us not only to feel differently, but also to speak differently
Our speech patterns also change depending on our emotional state
Gestures take on different meanings indifferent cultures
Gesturing in general is one way human communicate emotion to each other nonverbally
There are 44 facial muscles that are able to communicate important nonverbal messages as ;
seem to be seven universal facial expressions that all
humans unconsciously recognize and interpret
CATEGORIES OF EMOTION
Primary emotion :
“A primary human emotion types are the one triggered in response to an event”
Primary emotions are
“If we experience fear , the secondary emotions would be : feel threatened or feel anger , depending on the situation we are experiencing”
Secondary emotions are
VARIETY OF EMOTIONS
VARITEY OF EMOTION ARE DIVIDED INTO TWO TYPES ;
Positive human emotion
Negative human emotion
POSITIVE HUMAN EMOTION•
“Positive emotions that lead one to feel good about one’s self will lead to an emotionally happy and satisfied result”
Positive human emotions
Negative Human emotion
“Negative emotions sap your energy and undermine your effectiveness. In the negative emotional state, you find the lack of desire to do anything”
Negative human emotions are
Emotional labour is a form of emotional regulation wherein workers are expected to display certain emotions as part of their job, and to promote organizational goals
It is when employees have to project one emotion while simultaneously feeling another
FACTORS AFFECTING EMOTIONS
THEORIES OF EMOTIONS
“We feel emotions and experience physiological reactions such as sweating, trembling and muscle tension simultaneously”
For example: I see a snake --> I am afraid --> I begin to tremble
An emotion-arousing stimulus in the environment triggers a physiological reaction awareness of the physiological reaction leads to our experience of an emotion.
It means that you will interpret your physical reactions and conclude that you are frightened.
For example my heart beat is fast, therefore I am afraid
Emotional intelligence (EQ)is the ability to recognize and understand our and other emotions.
Salvoes and Mayer proposed a model that identified four different factors of emotional intelligence
Four branches of EQ
The first step in understanding emotions is to accurately perceive them. In many cases, this might involve understanding nonverbal signals such as body language and facial expressions.
The next step involves using emotions to promote thinking and mental activity. Emotions help figure what we pay attention and react to
we respond emotionally to things that gather our attention
Managing emotions effectively is a key part of emotional intelligence. Regulating emotions, responding appropriately and responding to the emotions of others are all important aspect of emotional management.
The emotions that we perceive can carry a wide variety of meanings. If someone is expressing angry emotions, the observer must interpret the cause of their anger and what it might mean.
Gender and Emotions
Can show greater emotional expression
Experience emotions more intensely
Display emotions more frequently
Are more comfortable in expressing emotions
Are better at reading others’ emotions
Showing emotions is inconsistent with the male image
Are less able to read and to identify with others’ emotions
Have less need to seek social approval by showing positive emotions
Felt vs. Displayed Emotions
An individual’s actual emotions
Emotions that are organizationally required and considered appropriate in a given job
Surface acting(smile without feeling it/hiding inner feelings)
Deep acting(trying to modify true inner feelings)
Emotions can affect personality, nature, and motivation. They can affect a person's physical well-being, judgement, and perception.
Emotions can affect job performance You can’t control the employees’ emotions, but managers who understand the role of emotions will seriously improve their ability to explain and imagine their co-workers behaviour
o an event”
“We feel emotions and experience physio