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Competency Framework Agile Coach Edward@RiotGames Teaching Coaching Mentoring Facilitating C o n t e n t P r o c e s s Neutral Intent • Teaching • instructing knowledge, skills and perspective • Mentoring • Sharing knowledge, skills for foster and growth • “In my experience,,, I tried this ,,, and ,,,” • Facilitating • neutral process that help them come to solution and make decision • Coaching • partnering with clients in a creative process that inspire their potential • coach believe clients can solve their selves. Cynefin Cynefin • kun-EV-in • Simple(Obvious) • there are rules, the situation is stable, relationship between cause and effect is clear. • Complicated • relationship between cause and effect requires analysis and expertise. • there is range of right answer. best practice. • Complex • cause and effect can only be deduced in retrospect. there are no right answer. • ex) battle field, markets, eco system, corporate culture,,, • Chaotic • cause and effect are unclear. take action first and push into other domain. • ex) terror • Dis-order