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Embed code for: Monica resume updated 2015 1 1
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3322 8th St W Unit D West Fargo, ND 58078 * 701-781-2736 * email@example.com
To further my career in the optical profession. Also, to strive for my family with our desire to move to Texas.
Wesclin Sr High, Trenton, IL.
July 2013- Present
General Manager- Eyemart Express- Fargo, ND
I started as a retail optician in Sioux Falls, SD and became a 3rd key holder in March of 2014. I helped on the doctor side making appointments and answering the phone and dispensing contacts for customers coming in to pick up and taking payment for them. In October 2014 I was offered the general manager position in Fargo. This involves reading RX's from doctors, helping patients pick out frames and lens options, explaining the different types of lens for their everyday needs, schedules, P&L's, keeping track of sales and lowering the cost of discounts and refunds for the store hiring employees, having a good one on one relationship with our optometrists, and working with all types of insurances.
Nov 2009- March 2013
Team Lead- Sam's Club- Sioux Falls, SD
Starting here I was hired as a cashier. In 3 months I was promoted to Check Out Supervisor. With these positions I helped with customers with their needs in the checkout lines helping supervise cashiers and the membership desk, optical, photo, jewelry and the café. I also assisted in training with the new cashiers that came aboard the company. In April of 2011 I became the hardlines team lead. Keeping the hardlines area fully stocked and zoned. I did schedules for 3 associates in this area. Due to getting hurt in Feb of 2012 I started working in accounting. With this we counted the cashiers and other outside dept drawers and entered them into a system to figure if they are long or short. Balancing the drawers and money was the big part to this position. During that time I got crossed trained in the Optical department. Learning the needs of customers wants and needs with glasses and contacts. I also got trained on the doctors side with scheduling appointments and assisting with the doctors when a patient first comes in. Doing the autorefractor and the eye pressure screening. With accounting only being part time I applied for the Bakery Team lead position and accepted that in September 2013. With this I worked on decorating cakes and taking care of the bakery needs. With this job and Eyemart I have participated in inventories.
Awards and Acknowledgments
I am CFI certified in the lab for optics.
References available upon request