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Embed code for: 03 - PDE - Personal Presntation at Work E3 - Feb 2016 - v2 STEPH
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1 Version 2 Feb 2016 1 Assignment Brief iCQ Level 1 Cerﬁcate in Personal Development and Employability Skills (QCF) D/504/3845 Credit value: 3 Assignment Title: Personal Presentaon at Work— Entry level 3 Learning Outcomes: 1,2 & 3 Learner’s Name: Assessment Criteria: (all) 1.1,1.2,1.3,1.4,1.5,2.1,2.2,,3.1,3.2,3.3,3.4 Tutor: Assignment Issued: IQA: Expected Compleon date: Scenario: The aim of this unit is to introduce learners to the basic requirements for personal presentaon in the work place, and its importance. Learners will develop the praccal skills required to present themselves in line with workplace requirements for dress, hygiene and cleanliness. Learning Outcomes Assessment Criteria 1 Know about ;acceptable appearance’ in the workplace 1.1 Give examples of acceptable dress at their current workplace 1.2 Give examples of unacceptable dress at their current workplace 1.3 Give examples of appropriate grooming at their workplace 1.4 Give examples of personal presentaon other than dress and grooming 1.5 Outline reasons why employers may have a dress code 2 Know about the possible impact of unacceptable appearance 2.1 Give examples of the possible impact of inappropriate clothing 2.2 Give examples of the possible impact of inappropriate grooming 3 Be able to assess own personal presentaon 3.1 Describe own preferred dress and grooming style outside of work 3.2 Describe own dress and grooming roune in preparaon for work 3.3 Idenfy any diﬀerences between the styles of dressing 3.4 Demonstrate acceptable personal presentaon in the workplace 2 Version 2 Feb 2016 2 What is Personal Presentaon at Work? Personal presentaon is all about markeng YOU, the brand is you. What others see you do and hear will inﬂuence their opinion of you– so personal presentaon is about painng yourself in as posive a light as possible—always. Organisaons spend a lot of me and money working on their image, developing their brand and pro- ducing as many posive signals as possible. Staﬀ in organisaons should know that everything they do relates to markeng for the organisaon, every email they send, every phone call they make and take, every me they interact with a client or customer. Organisaons also spend a lot of me and money recruing and training the right kind of people to project the right kind of image. Although personal presentaon is of key importance in presenng yourself formally such as in meengs, presentaons and work, it is less important in informal situaons such as socialising with friends. How people perceive you is important to communicaon and you should always aim to be viewed as posively and conﬁdently as possible. (skillsyouneed.com) Companies and organisaons have policies regarding personal presentaon like the statement below ‘This policy aims to create an environment which encourages all employees to pro- mote a posive and professional image through their dress, appearance and per- sonal presentaon to encourage the conﬁdence service users, colleagues and visi- tors have in the company overall’ 3 Version 2 Feb 2016 3 Areas of Personal Presentaon Self‐Esteem and Conﬁdence Self‐esteem is not a stac thing; it varies based on numerous factors, diﬀerent situaons and the pres- ence of diﬀerent people, personal stress levels and change. Think about how you value yourself and learn to manage the highs and lows of self-esteem, ﬁnd ways of appearing more conﬁdent even when you are not and learn techniques to boost your self-esteem and learn about your personality. Conﬁdence is a measure of how well we think we may perform certain roles or tasks. Linked to self- esteem, conﬁdence is how we feel about our ability. Eﬀecve Speaking Your voice says a lot about you and learning how to use it more eﬀecvely has many ben- eﬁts. Factors such as accent, tone, pitch and volume all combine to give an overall eﬀect. Personal Appearance The way you dress and take care of your general appearance are important factors in personal presenta- on, what messages does the way you dress send to others? Your personal appearance also includes the body language, gestures and other non-verbal messages that you use. By being aware of posive and negave non-verbal signals you can improve your image and the way people perceive you. Time Management If you don’t manage your me wisely you are less likely to be able to get everything done eﬀecvely. You are also more likely to be disorganised and run late for meengs or other appointments. Poor me management also has an eﬀect on how you are perceived by others As a group watch the video (link shown below). Aerwards discuss it with your tutor. hps://www.youtube.com/watch?v=pZVzGeUH8bE 4 Version 2 Feb 2016 4 Task 1 1.1 Give examples of acceptable dress at the current workplace You are currently doing your work placement in a Halfords retail store, during your ﬁrst meeng with Halfords you were told about their dress code for employees. Using the outline of the body below and the direconal labels, provide examples of the acceptable dree you are allowed to where at work placement: Headwear Tops Booms Footwear 5 Version 2 Feb 2016 5 Task 2 1.2 Give example of unacceptable dress at the current workplace Same as the previous task but this me give some examples of unacceptable dress for the company you are about to work in. Headwear Tops Booms Footwear 6 Version 2 Feb 2016 6 7 Version 2 Feb 2016 7 8 Version 2 Feb 2016 8 1.3 Task 3 Give examples of appropriate personal grooming at your workplace Examples of appropriate grooming at my workplace 9 Version 2 Feb 2016 9 1.4 Task 4 Give examples of personal presentaon other than dress and grooming Examples of personal presentaon other than dress and grooming 10 Version 2 Feb 2016 10 1.5 Task 5 Outline reasons why employers may have a dress code Work with another learner to explore and research dress code and the reasons why employers have dress code. Write your deﬁnions and ﬁndings in this space. 11 Version 2 Feb 2016 11 2.1 Task 6 Give examples of the possible impact of inappropriate clothing During this task, think about other peoples percepons, male and female, health & safety, diﬀerent cultures. Also, it is interesng to think about how your own behaviour changes with what you wear. 1 What impact do you think this mans dress choice has on other people? 2 This woman works in an oﬃce. It is Summer and the oﬃce are having a ‘business casual’ dress down day. What impact do you think her dress will have on her colleagues. 3 Give one more example of inappropriate clothing and its possible impact. Include a picture if you want to . 12 Version 2 Feb 2016 12 2.2 Task 7 Give examples of the possible impact of inappropriate grooming Not having dy, clean hair Not having a bath/shower regularly Not brushing teeth and not using mouthwash or breath freshener Not shaving In each of the cases below give an example of what could happen Dirty ﬁngernails 13 Version 2 Feb 2016 13 3.1 Task 8 Describe own preferred dress and grooming style outside of work How you dress out of work will probably be diﬀerent from when you are in work. For example you may even wear a uniform at work, or at least adhere to a company dress code. On this page, give a detailed descripon of how you like to dress when not in work. Don’t forget to include your personal grooming preferences too! 14 Version 2 Feb 2016 14 3.2 Task 9 Describe own dress and grooming roune in preparaon for work Describe in detail your own roune for dressing and grooming to get ready for work. Try to do this in 6 steps. Pracce on rough paper ﬁrst. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 15 Version 2 Feb 2016 15 3.3 Task 10 Idenfy any diﬀerences between the styles of dressing What are the diﬀerences between your work style and out of work style of dress? Write the diﬀer- ences in the table below. Dress style in work Dress style out of work 16 Version 2 Feb 2016 16 3.4 Task 11 Demonstrate acceptable personal presentaon in the workplace To complete this Unit you will need to demonstrate acceptable personal presentaon in the workplace.. Write about how you have done this in the space below. Your tutor/assessor will write a statement of how you have demonstrated personal presentaon at work/training. Some things you can cover include: Atude/Behaviour/Time keeping/Aendance/Body language/Eye contact/Asking for help/Geng the work done/ communicaon/dress/doing as asked/ Health & Safety/ Hygiene etc. Your Tutor will complete an observaon record while you are in your work placement that they will sign and submit as your ﬁnal evidence. 17 Version 2 Feb 2016 17 Feedback Acvity Log Please complete this secon with your Tutor Please note if this feedback is not completed then it can not be submied for accreditaon and no cerﬁcate will be issued If feedback is formave, summave feedback must also be included before sign oﬀ. Ensure feedback is construcve, linked to criteria, idenﬁes opportunies for improved performance and agrees acons. LEARNER FEEDBACK TO ASSESSOR : Formave Summave Formave Assessor Feedback to Learner: Date: Formave: Criteria ref: Summave Assessor Feedback to Learner: Date: Summave: Criteria ref: ASSESSOR NAME LEARNER’S NAME a ‘business casual’ dress down day. What impact do you think her dress will have on her colleagues. 3 Give one more example of inappropriate clothing and its possible impact. Include a picture if you want to . 12 Version 2 Feb 2016 12 2.2 Task 7 Give examples of the possible impact of inappropriate grooming Not having dy, clean hair Not having a bath/shower regularly Not brushing teeth and not using mouthwash or breath freshener Not shaving In each of the cases below give an example of what could happen Dirty ﬁngernails 13 Version 2 Feb 2016 13 3.1 Task 8 Describe own preferred dress and grooming style outside