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Management Information System
Instructor: Maria Allauddin
A management information system (MIS) provides information that organizations require to manage themselves efficiently and effectively.
Management information systems are typically computer systems used for managing.
The five primary components:
1.) Hardware, 2.) Software, 3.) Data (information for decision making), 4.) Procedures (design, development and documentation), and 5.) People (individuals, groups, or organizations).
1. Kenneth C. Laudon, Management Information System- Managing the digital firms, Prentice Hall of India, (12th Edition)
2. James O‟Brien, Management Information Systems, (Latest Edition)
3. Raymond Mcleod, Jr, Management Information Systems, Prentice Hall (Latest Edition)
Information Systems in Global
Essentials of Management Information Systems
The New Yankee Stadium Looks to the Future
Problem: Escalating salaries, travel costs, and ticket prices, more competing entertainment options.
Solutions: Enhance fan experience by building state-of-the-art new stadium.
Cisco Systems supplied the technology for the new Yankee Stadium, including 1,100 high-definition monitors and videoconferencing equipment.
It Demonstrates IT’s role in increasing value and revenue in any business.
The potential for technology to transform an organization.
The Role of Information Systems in Business Today
How Information Systems Are Transforming Business
In 2008, more than 75 million businesses had dot-com addresses registered.
More than 106 million people receive their news online; 55 million Americans read blogs.
Internet advertising continues to grow at more than 15 percent per year.
New laws require businesses to store more data for longer periods.
Changes in business result in changes in jobs and careers.
Management Information Systems
Chapter 1 Information Systems in Global Business Today
How information systems are transforming business
Increased technology investments
Increased responsiveness to customer demands: A “Fed-Ex” economy
Shifts in media and advertising (e.g. blogs, google ads)
New federal security and accounting laws
Internet has drastically reduced costs of operating on global scale
Information Technology Capital Investment
Information technology investment, defined as hardware, software, and communications equipment, grew from 34% to 50% between 1980 and 2004. Source: Based on data in U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Product Accounts, 2006.
What’s New in MIS?
Software as a service (SaaS)
Mobile digital platform
Managers use social networks, collaboration.
Employees have access to powerful decision aids.
Virtual meetings are accepted and used.
Web 2.0 applications widely adopted
Telework gains momentum
Co-creation of value, collaboration across firms
Chapter 1 Business Information Systems in Your Career
Globalization Challenges and Opportunities:
A Flattened World
Internet and global communications have greatly reduced economic and cultural advantages of developed countries.
Competition for jobs, markets, resources, ideas
Dependence on imports and exports.
Requires new understandings of skills, markets, opportunities
Reading Assignment (2.5 marks)
INTERACTIVE SESSION: MANAGEMENT
MIS IN YOUR POCKET
1. What kinds of applications are described here?
What business functions do they support? How do they improve operational efficiency and decision making?
2. Identify the problems that businesses in this case study solved by using mobile digital devices.
3. What kinds of businesses are most likely to benefit from equipping their employees with mobile digital devices such as iPhones, iPads, and BlackBerrys?
4. D.W. Morgan’s CEO has stated, “The iPhone is not a game changer, it’s an industry changer. It changes the way that you can interact with your customers and with your suppliers.” Discuss the implications of this statement.
Reading Assignment (2.5 marks)
MIS IN ACTION
Explore the Web site for the Apple iPhone, the Apple iPad, the BlackBerry, and the Motorola Droid, then answer the following questions:
1. List and describe the capabilities of each of these devices and give examples of how they could be used by businesses.
2. List and describe three downloadable business applications for each device and describe their business benefits.
Management information systems are distinct from other information systems because they are used to analyze and facilitate strategic and operational activities.
There are two video cases available for this chapter:
Business Information Systems in Your Career
Case 1 UPS Global Operations with the DIAD IV
Case 2 IBM, Cisco, Google: Global Warming by Computer
You could ask students whether or not they’ve been to a sporting event recently, and if so, what they thought of the stadium. If not, explain that they are the demographic that teams are hoping to attract with the fan experience provided by a state-of-the-art stadium.
Students might not intuitively grasp that a sports team is simply another business, and that IT and MIS are just as important to them as to any other business.
Can students think of any other business challenges that a new stadium might help to alleviate?
Ask students to explain why these items are examples of information systems transforming business. Can students think of other ways?
New federal security and accounting laws, requiring many businesses to
keep e-mail messages for five years, coupled with existing occupational and
health laws requiring firms to store employee chemical exposure data for up to
60 years, are spurring the growth of digital information at the estimated rate of
5 exabytes annually, equivalent to 37,000 new Libraries of Congress.
Sources of business value shift from products to solutions and experiences and from internal sources to networks of suppliers and
collaboration with customers. Supply chains and product development are more global and collaborative than in the past; customers help firms
define new products and services.
You could ask students to name ways in which globalization affects their everyday lives. Ask them how they might react if they learned that a job opening they coveted was outsourced to another country, or on the other hand, what they would do if they were managers filling a job opening and workers from abroad could fill the spot for a fraction of the cost.New technologies
MIS IN YOUR POC