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3306 W. Flynn ln.
Phoenix, AZ 85017
To obtain a position with a company that will best utilize my diverse knowledge, experience and skills, and expand upon them for the mutual benefit of myself, and the company.
Professional Driver Werner Enterprises Buckeye, AZ September 2014 to November 2015
Performed daily Pre-trip an, Post-trip inspections, to maintain equipment an, sense of pride an, safety.
Frequently checked an, secured the merchandise, i.e. padlocks, straps an, winches.
Regularly checked weather conditions to maintain safety an, timely deliveries.
Worked with my teammates an, dispatch on ways to improve routes an, expedient delivery.
Customer Service Representative Circle K Phoenix, AZ
July 2012 to September 2014
Providing customer service and satisfaction in a fast paced environment.
Conducting closing daily totals ensuring accuracy and balancing for lottery and safe in accordance with established company guidelines.
Conducting opening operations in compliance with established company guidelines.
Maintaining product availability and attractive merchandising.
Security Guard Security Response Inc. Tempe, AZ
July 2009 to July 2012
Conducting small deliveries for the clients.
Performing regular rounds on assigned properties and addressing all guests (an visitors).
Identifying all unregistered visitors on property and requesting payment settlement or have them removed from the site.
Reviewing property for any safety or security issues and informing the client along with recommended solutions. Notify authorities immediately if needed.
Dispatcher on location taking calls; as well as monitoring site.
Bus Operator Veolia Transportation Inc. Tempe, AZ
December 2007 to July 2009
Learning all routes for the city including updates and changes.
Maintaining a strict standard for on time performance with established schedules.
Addressing and diffusing any customer grievances.
Performing pre-trip safety inspections of vehicles before all trips.
Identifying and maintaining logs of all pre-existing damages noted on equipment.
TelemarketerHiggen-Botham & Asoc. Tempe, AZ
March 2007 to November 2007
Conducting research surveys to be compiled into statistical books for clients of Fortune 400 and 500 companies.
Maintaining callers interest and, soliciting responses to scripted questions.
Reading scripted hour interviews verbatim.
Received many bonuses for performance.
Security Guard Andy Frain Security Phoenix, AZ
July 2005 to September 2007
Shift Supervisor an, dispatcher for events, taking calls an, times of employees.
Assisted in several large scale evacuations; during Phoenix Convention Center exposes, Phoenix Civic Plaza shows diffused any concerns of booth patrons an, business parties.
Assisted in pat downs an, ticket checks an, dressing rooms securement for concerts an, car shows.
Maintained gates at Luke Air Force base, for Blue Angels air show. Kept watch for heat distressed patrons. Drove recreational vehicles an, car on base.
EDUCATION AND CERTIFICATIONS
Current Security Guard certification in compliance with Arizona Revised Statutes (ARS): Title 32, Chapter 26
Current Food Service Worker Card in compliance with Arizona Revised Statutes (ARS): Title 36, Chapter 136
Clerical certification 2001 Phoenix Job Corps,
Computer Technician hardware certification 2002 Phoenix Job Corps
G.E.D. 2000 Phoenix College
Available Upon Request
Excellent Customer ServiceExcellent CommunicationsGood Social Interaction
Excellent MotivationTeam Player Computer Literate