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Embed code for: Christian Lewis Resume 10.21.15
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Christian Lewis DST Systems - Senior Data Analyst - Kansas City MO 64111. Resume October 2015.
Christian Lewis 5124 Paseo Blvd Kansas City, MO, 65201 816-797-5697 firstname.lastname@example.org EDUCATION
University of Missouri Columbia, Missouri Bachelor of Science in Business Administration Emphasis: Economics Cumulative GPA: 2.9/4.0 Graduated: May 2014
DST Systems Kansas City, Missouri Senior Client Relations Specialist – Brokerage Solutions November 2015 - Present Objectives and Goals:
Increase rapport with dealers and DST as well as other divisions, subsidiaries and technical groups
Identify and implement client specific process improvements, which bring value and increase efficiencies
Anticipate, identify, and analyze client needs to recommend the highest grade solutions through existing products and new developments
Lead and participate in successful conversions and implementations of client requests
Generate additional revenue and reduce client expense through cost benefit analysis
DST Systems Kansas City, Missouri Client Relations Specialist – Asset Management Solutions June 2014 – Present
Ascertainment of Professional Growth and Display of Production:
Analyzed, researched, organized, and managed up to 18 support and project tickets simultaneously on a daily basis and closed 161 total tickets since JIRA’s inception.
Investigated and resolved an average of three system issues reported by the client every week.
Led monthly enhancement calls for the client, provided timely weekly activities reports, and prepared for DST Enterprise Service updates and changes through engagement in Quality Install
Effectively collaborated as a business liaison for new development via conference calls, written electronic correspondence, and interpersonal communication.
Volunteered to be the principal associate for Columbia’s client billing, forecasting, and SOX reporting.
Mentored three associates in various aspects of the client relations role such as understanding of complex client specific processes, utilization of DST specific applications, and leading effective meetings.
Elected as a DST Campus Ambassador for two consecutive years to travel and recruit prospective DST employees.
Gathered close to 25 resumes during the duration of each career fair
Interviewed 10 candidates for 30 minutes each and helped with phone screenings as needed.
Proficient with the following DST tools and applications: TSO Mainframe, Access, Excel, Outlook, Voice, FanWeb, SalesConnect, Vision, and Media.
Show-Me Habitat for Humanity Columbia, Missouri Finance Assistant Intern August 2013 – January 2013 Obtained $25,000 in funding support for home development projects through grant writing Assisted the store manager with inventory control, sales, and optimal pricing for products Ensured satisfaction of customers and donors through daily interface, in person and on the telephone
LEADERSHIP ACTIVITIES and VOLUNTEERING
DST Catalyst 2015 - Present
Participant in DST’s philanthropic program supporting our communities, which raised $255,820.92 through one touchpoint, the United Way.
DST Softball Team 2015 - Present Coordinator, coach and captain of the DST Softball Team, which is paired with DST Young Professionals
DST Campus Ambassador 2014 - Present
Lead Ambassador for career fair recruitment, alumni and other college student events.
Alpha Phi Omega 2013 Gained team work experience by working in collaboration with Humane Society, MS Society, and the Food Bank MU Entrepreneurs 2011-2013 Attended weekly meetings and engaged in conversation to gain knowledge of ways to present products and services in varying markets Merit Badge Counseling 2012 Instructed 60 boy scouts on of topics including creating and maintaining a personal budget, balancing school and extra-curricular activities, and the importance of creating long-term and short-term goals
LICENSES & AWARDS
Health & Life Insurance Provider License May 2013 Volunteer Service Award with Service Learning May 2013 Kansas City, Missouri Senior Client Relations Specialist – Brokerage Solutions November 2015 - Present Objectives and Goals:
Alpha Phi Omega 2013 Gained team work experience by working in collaboration with Humane Society, MS Society, and the Food Bank MU Entrepreneurs 2011-2013 Attended weekly meetings and engaged in conversation to gain knowledge of ways to present products and services in varying markets Merit Badge Counseling 2012 Instructed 60 boy scouts on of top