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MANUEL P. REY
117 NW Swann Mill Circle
Port Saint Lucie, FL
A well net-worked and highly successful branch manager with extensive customer service experience. Boasting a strong background of supporting staff and senior management, as well as possessing an excellent commercial approach to solving problems and developing business. I am outgoing, motivated and a creative sales professional with 31 years’ experience, with a proven sales record. Bilingual with excellent interpersonal skills and verbal communications.
2012- Current Seacoast Bank Port St. Lucie, FL
Manage and maintain existing customer relationships.
Cross sell Bank products and services.
Manage and lead team of support staff.
Utilize effective business development and selling techniques to maximize sales opportunities.
Represent the Bank in the community at high profile events.
Service customers seeking loan and/or deposit relationships with the bank.
Maximize the department’s profitability through the maintenance of a high quality loan portfolio.
2006-2012 Suntrust Bank Hobe Sound, FL
Vice President-Branch Manager
Developing, implementing and maintaining a business plan for the branch.
Focusing on achieving customer acquisition, retention and cross sales.
Managing the daily activities of the branch.
Enforcing the company’s policies, principles, and procedures.
Adherence to regulatory requirements.
Interpreting, analyzing and producing sales and financial data.
Liaising with the Area Manager to develop innovative marketing strategies.
Responsible for dealing with complex and diverse managerial problems.
Identifying then addressing team training and developmental needs.
Providing excellent service to customers.
2005-2006 Wachovia Bank Port Saint Lucie, FL
Process loan applications.
Retail Banking/deposit operations.
Investments/Small Business Banking.
2003-2005 Wachovia Bank Philadelphia, PA
Processing and Closing loans.
Appointment setting/Loan applications.
Final conditions/closing requirements.
2000-2003 Wachovia Bank Philadelphia, PA
1994-2000 Faulkner of Delaware New Castle, DE
Sales Associate-New and Used Car Sales
Twenty time “Salesman of the Month” winner.
Salesman of the year in the first year. Promoted to Used Cars 1995-1996.
Salesman of the year in used car sales of 1998.
Sales/Assistant Manager (used cars) 1997-1999. Duties included inventory, scheduling, handling customers service complaints, helped to make decisions along- side of service advisor about reapairs, data entry, and set-up payment scheduling for customers.
1984-1994 Armondo Rey Jewelers Philadelphia, PA
Sales Associate, Technician
Sr. Sales Associate 1984-1994. Responsible for floor sales, inventory and ordering, design projects, and 3rd party vendor sales. Key player in 5 consecutive years’ sales growth over prior years.
KEY SKILLS AND COMPETENCIES
Implementing change effectively.
Strong People Management skills.
Proven ability to win new business.
Excellent mentoring and motivational skills.
Extensive product knowledge.
Financially and commercially aware.