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Michael E. Martinez 107 Shore Line Drive | Pawleys Island, SC 29585| 843-543-2954 | email@example.com Education University of Maryland University College 2016 – Present Master of Science, Intelligence Management Coastal Carolina University 2010 Bachelor of Science, Business Management International Business Studies Minor Awards & Honors Exemplary Academic Achievement Award at Coastal Carolina University Skills Summary ● Proficiency in Microsoft Office, Google Docs, and aptitude to learn new software ● Composition of business documents including proposals, professional correspondence, and how-to manuals ● Demonstrated proactive social media management plans to aggressively engage customers ● Effective organization & time management of critical tasks to minimize errors & costs ● Collaborating with team members to achieve quality deliverables and desired outcomes Professional Experience Shift Lead & Photo Specialist, Walgreens ● Engaged team members in difficult customer relationship situations ● Coordinated tasks & communication between management and non-management associates ● Preformed financial transactions such as end of day & POS support ● Maintained vendor relations through smooth and orderly store experiences ● Found solutions to satisfy & exceed customer expectations Receiving Associate, Myrtle Beach Screen Printing ● Demonstrated ability to process through inventory backlogs with efficiency & accuracy ● Utilized CorelDRAW to create & send art proofs for client approvals ● Processed merchandise for proper shipping & receiving procedures Community Impact ● Led Tidelands Community Care Network in developing & updating databases for uninsured individuals to better track progress of access to medical care for low-income families ● Contributed articles & conducted interviews for Georgetown County, SC Public Information Office newsletter