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ICCM Final project Mayssam.
8-Lebanese outside Lebanon:
Lebanon was the meeting poing between cultures through the previous ages. Nowadays Lebanese go outside leabnon for work and business, bringing with them new cultures, traditions adding to the Lebanese culture new knowledge from the countries they went to. There are a lot of Lebanese work in foreign companies outside Lebanon prepare themselves, with their families to go there. Once the Lebanese come to Lebanon they will be having new knowledge from the culture they lived in. For example the Chinese, Australian, Mexican culture…
Lebanon contains a lot of multi-national companies. Those companies have offices and branches inside and outside Lebanon to achieve the maximum sales and to run that business. Citing some of those companies: Byblos Bank, BBAC, Sukom International, Fransa Bank… The most reliable companies for multi-national work are the bank because the need of transferring money and money dealing.
-Byblos Bank writes in his site” Byblos Bank is one of the top three banks in Lebanon, and, increasingly, an invaluable partner for individuals and companies both locally and internationally.”
Byblos bank adds we do participate in international forums to improve banking and the whole sector by sending our employees to work outside and gain foreign experience and bring it to our banks.
-FrancaBank Group talks in its site the main purpose of the international exchange between Francabank and outside Lebanon branches is to maintain the relationship, the will to keep sending people outside Lebanon to gain experience and bring them back to Lebanon’s Francabank branches.
How are the Lebanese guys going to engage the new changes in their lives like working in a new country because of the company he works for asked them for that, where they know nothing about its culture ortraditions.There are three steps for accepting the idea or to prepare those guys:
First of all the company will not send someone to outside the country without knowing that he have its language, people will not be able to adapt or deal with that country if they don’t know its language because this is an essential thing in that matter where this one affects their families too however some one’s family won’t be able to deal with the new environment if they don’t know that language too.
Another condition is when that personnel going to work in a foreign country this means he’s going to know more about it before he starts working in it, for instance he has to know the culture of this country and its practices in work this is on one hand, on the other hand he has to know the general rules in that country that are related to his job and would be better when knowing the law of work and the general law.
Third part and the important one is if this country has similar values to his native country or at least these values aren’t conflicting his values , for instance I won’t become a welding for cows in India or a beer seller in saudiarabi because they are conflicting their traditions and values.
9-Tell Emloyees about Lebanon’s customs:
Starting with definitions, talk a bit about Lebanon’s culture is a great beginning to start with. Introducing Lebanon by a small video that talks about the traditions in Lebanon and it’s language and culture. Lebanon’s basics at social and work is to be polite, well behavied and the most important thing is to leave what you think about others to yourself otherwise this counts as unrespectful threating way.
Crewkerne Business Park site Introduces Lebanon and writes exactly what Lebanese feel or what are exactly the Lebanese social practices and some of them are:
1-The Lebanese are very “touchy-feely”. Direct eye contact with a lot of physical contact is the cornerstones of Lebanese communication. If you are from a culture where eye contact is less direct and contact not so prevalent, this may feel uncomfortable. Try not to break the eye contact as this conveys trust, sincerity and honesty. However, interestingly the situation is reversed when dealing with elders where prolonged direct eye contact is considered rude and challenging.
2-Lebanese have an indirect and non-confrontational communication style, which relates to the need to maintain personal honour. They rely heavily on the context to explain the underlying meaning of their words. The listener is expected to know what they are trying to say or imply. Non-verbal cues and body language are crucial to learn so you can more fully understand the responses you are given.
3-For the most part, Lebanese try not to lose their tempers publicly since such behaviour demonstrates a weakness of character. They strive to be courteous and expect similar behaviour from others. However, if they think that their honour has been impugned or that their personal honour has been challenged, they will raise their voice and employ sweeping hand gestures in their vociferous attempt to restore their honour.
After introducing Lebanon employees will be able to know what to do to skip the bad practices they might do in their work. Those practices might be by wrong or not on purpose but knowing what tradition or the Lebanese’s culture dislike is a good way to start the work without problems.
10-Importance of adressing cultural differences:
People who are not well educated tend to have very narrow minded opinions on what is normal and acceptable and therefore a lot of prejudices. People with more education have studied more cultures and have probably had the financial means to travel and experience other cultures for real. What a boring world this would be if everyone looked alike and acted alike. I enjoy the cultural differences and respect them. It's also important to learn about cultural differences in order to avoid offending others. For example, did you know that Japanese people NEVER leave their chopsticks sticking out of a bowl of rice? The reason is that looks similar to a Japanese grave, so they would never want something on their table to remind them of a cemetery. That is just one example that I've personally messed up about that could have been avoided if I had understood their culture better.This all mean if you are well educated you know how to deal with people and respect their culture, you can also travel to other countries and to have the will to know how other people live. In my own openion studying the culture of other countries gives us the well understand for humanity and the beginning of humanity, how people think and what are the common things between cultures, it might make us sad because we are all brothers in humanity and people fight between each other while each of us born randomly in a certain culture he didn’t choose…
By Elias Sarkis Ave,(n.d), Byblos Bank S.A.L Byblos Bank Tower.
By Marketing Team at Fransaban, (02/2010), FrancaBank INSIGHTS ON FRANSABANK MAGAZINE.
(“Citation” “2014”),Crewkerne Business Park.
Stephanie S (1997) Yahoo
https://answers.yahoo.com/question/index?qid=20061004193804AAOF00ahttps://answers.yahoo.com/question/index?qid=20061004193804AAOF00ael or what are exactly the Lebanese social practices and some of them are:
1-The Lebanese are very “touchy-feely”. Direct eye contact with a lot of physical contact is the cornerstones of Lebanese communication. If you are from a culture where eye contact is less direct and contact not so prevalent, this may feel uncomfortable. Try not to break the eye contact as this conveys trust, sincerity and honesty. However, interestingly the situation is reversed when dealing with elders where prolonged direct eye contact i