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Embed code for: Salon proposal to increase clients through education and bookings
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MG’ Team Laniakea
Projects for implementation 2016
Salon Training & Culture Overview
Incorporating Instant Online Client Bookings
Our existing website is not consumer friendly, let me explain. Client friendly gives the future guest the ability to book themselves online on impulse and at the time of their beauty needs. They should be able to easily click on website, book now, choose name if requested, choose services day and time by calendar availability. This is crucial for us at tethis time to fill the salon books. We have five salon professionals that could be booking guests while out and about. The instant ability to book a new and repeating guest on the spot is something that I feel we need right away. In meeting with our employees, Becky, Sophia, Zoe and even Valerie, and myself we have discussed potential client losses through the inability to do this simple procedure. I believe if incorporated now we would be able to fill our books at least 25% more with the kind of clients we need to build this salon and culture. Leaving messages and then waiting for someone to return calls typically do not work in this take charge, gratification, now. World. We need this added to our booking abilities right away. Before busy season.
Rewarding Hard Work With MG’ Advanced Education
The MG’ educational programs will include the following in salon rules:
Propose October 2016, Training with, Sophia and Becky for basic facials so they are able to add value and money to their hair client tickets.
I have worked hard for over 20 years to develop my protocols for hair and skin and in exchange of my intellectual and artistic knowledge and will educate teachable employees capable of carrying out my valuable concepts.
Becky and Sophia are ready as of October 2016, to add on facials as they have proven responsibility, above and beyond. Showing up for meetings, previous workshops, assisting and team spirit. These are all requirements for receiving advanced education from Marie Gagne’, Artistic and Educational director of Laniakea Salon and Spa.
Laniakea Salon provides required assistant training through our in depth and ongoing associate assistant program Marie Gagne’ This is included as part of their salon contract. Any additional hair, skin, client retention and marketing, photo shoots as well as makeup are taught as extra workshops and are exclusive and additional perks. Eligibility for these additional workshops will depend on your attendance, work ethics, dependability, attitude, conduct and dedication, and will determine this exclusive training.
Tina with Kevin Murphy Met with her and Florida Regional.. Specific EDUCATION 3 classes
1. Product Knowledge 2. Color 3. Styling using product
Fall 2916 Timeline/Schedule
Resolve booking online issue
Website clinical skin take down for now. Target date return Jan-Feb 2017….
Small refrigerator Hotel liquidations under 100.00
Valerie Cleaning duties
FACIAL Training in October for Sophia and Becky (Basic Facials) To begin adding add on through value 30 min add on introduction facials. Up sell onto tickets (hair and pedicure services).
Purchase this week basic floor Steamer 149.00 and Mag lamp 119.00 pricing or Both for 299.00 through the Industry Source Magazine at front desk.
October 27th was tentative date for you, Alisha to sign Evolve Distributer papers (will trade out Matrix for Kevin Murphy color).
New product line in by Nov. 1st and begin training 3 classes ASAP..
Must hire a couple manicure pedicure and waxing techs. 9 till 4 and 1 till 7 pm
Must Fill 2 Hair shifts Tues Wed Thurs Friday 10 am till 7 pm
Approval and Authority to Proceed
Alisha and Marie approve the project as described above, and authorize the team to proceed.
Marie Gagne’ EDU Director
October 13 2016aking@