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815 Bryte Avenue Apt. 38 West Sacramento CA 95605 (916)597-8853 Luciana1780@yahoo.com
CUSTOMER SERVICE REPRESENTATIVE
Current goal is to enter into a challenging and rewarding position within a growth oriented organization to utilize my academic, business knowledge, and interpersonal skills.
SKILLS AND ABILITIES
Honest, committed, respectful, well organized
Excellent analytical and problem solving skills
Organized, presentation abilities, and strong multitasking skill
08/04/2015 Ramada Suites West Sacramento, CA
Customer Service Agent
Checked guest in/out Corporate Lodging also known as CLC.
Made and confirmed reservations.
Computed bills, collected payments and made change for guests.
08/2004 to 05/2007 Best Western Inn & Suites
Front Desk Representative
Experienced in Opera Systems, Microsoft etc.
Greeted, registered and assigned rooms to guests of hotel.
Verified customers credit and established how the customer would pay for the accommodation.
Sacramento City College, Sacramento, CA
Coursework included Career Development
Davis Senior High, Davis, CA
AWARDS AND HONORS
Honor Roll, Perfect Attendance, GPA 3.64
References are available upon request