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Principles of diversity, equality and inclusion in adult social care settings
The term diversity is meant as difference. Everyone has things in common, interests, hobbies etc. But this does not make two people the same. Everyone is different in so many ways, culture, religion, back ground, age, sex, gender, education. All of these differences should be valued in the work place and respected. Diversity means acceptance, understanding that each individual is unique and recognising these differences.
Equality is to treat everyone an equal, especially in rights, status and opportunities. Everyone has the right to be given the same offer, everyone has the right to be treated fairly, regardless off culture, age, gender, education and so on.
Everyone has the right to be included, whether it’s a service user or a member of staff. A service user should be included in their care plan, they should be included in their choices, their wants and their needs. A member of staff should be included, in things such as, staff meetings, activities (team building) ideas and plans for service users. Inclusion is important as it is someone’s human rights.
To discriminate : for example: A lady comes for a job interview who is pregnant, it would be discriminating against her being pregnant if the interviewer did not give her a fair interview because she was pregnant. It is discrimination if an individual is not included due to their race, gender, age, sex, religion.
If a member of staff is being discriminated against, this could have so many effects, not only could that person take the company to court for discrimination, but work life for that person could be effected. For example, the member of staff being left out because she has less experience than the other care workers would start to feel a little bullied, low self-esteem, lack of motivation , low morel. This could then effect the rest of the team as the staff member may not feel comfortable joining in, in work tasks due to depression from feeling so isolated.
1.3 Inclusive practice promotes a person’s rights to access equal opportunities. By ensuring that this happens promotes diversity. By the company using inclusive practice it ensures everyone is treated the same, everyone is included in the care being provided from the service user to the GP.
There are many pieces of legislations that have been put in place to promote equality, diversity, inclusion and discrimination
Disability discrimination Act 2005 The race relations act 2000
Racial and religions hatred Act 2006
Human rights act 1998
The sex discrimination act 1975
Equality Act 2010
The employment equity Act 2003
Equal pay Act 1970
The equality act 2010 brings together all aspects of previous acts relating to equality and discrimination. All organisations that provide a public service must adhere to this act, it provides protection to individuals as well as groups. Everyone must respect each individuals beliefs, values, preferences regardless of my own personal feelings.
By not actively complying to the legislations and codes of practice the company is at risk of being sued. By a member of staff discriminating against another member of staff they are letting the organisation down. When someone feels discriminated against they lose self esteem, the may become depressed. They may start to not turn up for work, which then leaves service users with out care.
I used to care for a service user who lived with her son, their ethnicity was Indian. I believe that when the time comes for my mum to need help with personal care then I will be there to support her until I get to a point where I need the help of a care company, I how ever do not think it would be appropriate for one of my brothers to assist with our mums personal care nor would I let my son help with this. The first time I turned up to Mrs X to assist with personal care her son was already half way through the task. I washed my hands and put my gloves on to take over, the son however would not let me do this and said that I was there simply to tidy away after and make a cup of tea for his mum. I felt very awkward and did not feel comfortable being in the same room while he was managing his mum’s personal care. When I reported back to my supervisor how I felt about the situation is was then that I realised as I was saying it out loud that I was putting my own reliefs first and being doing that I was being judgmental rather than a professional. I stuck to the call and after a few weeks the son offered to make me a cup of tea and we sat and had a discussion. He said that he could see that I felt uncomfortable with what he was doing, he explained to me that in his country family look after family until it’s physically impossible. He said that it was his belief to look after his mum the way she had done him when he needed her when he was a baby. I did not agree with the son assisting with Mrs x’s personal care how ever I had to respect what he was doing as it was what she wanted and it was their preference to how her care was managed.
The best way for me to ensure that I respect individual’s beliefs and cultures is for me to learn about them. I deal daily with a service user’s son who believes that get should be caring for his mum by himself because of his religion, I found it hard at first to communicate with the family member as we could not agree on meeting at any middle point. I did some research into the religion and spoke to someone that I know who is also of the same beliefs. I then made contact with the family member and explained to him what I had done, so that I could understand why he wouldn’t let me help even though it was what I was there for. Wanting to help ad give the main carer a break from their duties is hard when the help is not well received. Some people see the help as interfering and suggestion that we think they can’t cope. Researching so I have a little more knowledge on his views suggests to him I am willing to meet in the middle and that is exactly what happened. Communication is hard when there is lack of knowledge.
Inclusive practice is more actively promoting someone to assist in their own care needs. Encouraging the service user to do as much as they can for themselves, promotes the persons independence. I have a service user that I used to see in the mornings, the visit was put in place to enable the person to maintain a good level of hygiene. I would go in and get the water in the sink to a good temp, then I would pass the service user the flannel and ask them to wash what they can and I will help with the areas they find hard to get to. This encourages them to stay independent for as long as possible with out us going in and taken over. Inclusive practice is also when a service users care needs are arranged with the person contributing to the assessment, making everyone aware of their wants, needs beliefs. When a person is unable to independently manage their own care, the care workers are put in place to provide the service without the service user contributing in anyway. Excluding the client means to exclude the client from the original assessment because they do not have the mental capacity to make a safe decision regarding their needs.
I could actively challenge discrimination by acting as a role model for positive behavior and by empowering people to challenge discrimination themselves. Discrimination usually occurs through ignorance. By making a person aware of the facts it will educate them and hopefully change their opinions and actions in the future. By standing up and letting the person know why I feel upset or offended by what I have heard or seen I would challenge the situation in a calm professional way.
I would raise awareness by holding regular staff meetings and making this a main topic to discuss, also newsletters are sent out on a regular basis that could also have this information on. Social media is a huge source for information to be passed around quickly, this could be used to raise awareness regarding diversity, inclusions ad equality.
By holding regular one to ones with all staff members, discussion’s on how to promote diversity, equality and inclusion can help both parties gain more knowledge. By maintaining care workers training is up to date we ensure there duty of care skills are monitored and they kept in date with all religions, cultures and beliefs. ut loud that I was putting my own reliefs first and being doing that I was being judgmental rather than a professional. I stuck to the call and after a few weeks the son offered to make me a cup of tea and we sat and had a discussion. He said that he could see that I felt uncomfortable with what he was doing, he explained to me that in his country family look after family until it’s physically impossible. He said that it was his belief to look after his mum the way she had done him when he needed her when he was a baby. I did not agree with the son assisting with Mrs x’s personal care how ever I had to respect what he was doing as it was what she wanted and it was their preference to how her care was managed.
By holding re