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6001 UNIVERSITY BLVD #1441
MOON, PA, 15108
Attentive Customer Service Representative achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.
MetrO PCS, Gaithersburg, md
Sales Representative, April 2016 – August 2016
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Provided an elevated customer experience to generate a loyal clientele.
Maintained cleanliness and presentation of stock room and production floor.
Helped drive sales goals and achieve monthly quotas.
Learned, referenced and applied product knowledge information.
Processed cash and credit payments rapidly and accurately.
Responded to all customer inquiries thoroughly and professionally.
Brighton hot dog shoppe, Moon, pa
Cashier/Dishwasher/Helper, October 2016 – Present
Maintained high standards of customer service during high-volume, fast-paced operations.
Assembled food orders while maintaining appropriate portion control.
Politely assisted customers in person and via telephone.
Prepared all food orders within a 2-3-minute time frame.
Greeted customers promptly.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Gaithersburg High School, gaithersburg md
High school Diploma, 2016
ROBERT MORRIS University, MOON, PA
Undecided, Currently attending
Fluent in spanish