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KAREN TANSELLI 7038 W Andrew Lane Peoria, AZ 85383 | 480- 356-0704| firstname.lastname@example.org EXCELLENCE | INTEGRITY | TRUST Highly-skilled professional with over 25 years of proven success in a variety of medical settings; excelled in family practice, clinical research, and dermatological specialties. Loyal, self-motivated team player; devoted to self- development through learning of new concepts, processes, and methodologies. Demonstrated tenacious attitude and an unyielding drive to achieve and exceed assigned goals. Maintain sound judgement, tact, and professionalism in a fast paced setting. CORE SKILLS Scheduling | Coding | Billing | Data Analysis | Reporting | Patient Education | Patient Care |Administrative Support | Issue Resolution | Communication | Insurance Verification & Coverage Validation EMPLOYMENT EXPERIENCE BACK OFFICE Dr. Stehen Fry; Scottsdale, AZ 9/2015-07/2016 Delivered resourceful back office support, assisting with phlebotomy and PFTest; administered prescriptions Streamlined and performed supply ordering; handled patient calls and provided effective customer service to ensure satisfaction and prompt resolution of inquiries/issues/concerns INSURANCE EXAMINER Superior Mobile Medics; Phoenix, AZ (Part-Time) 6/2010-8/2015 Oversaw compliance with the medical requirements for life insurance applications; took vitals, performed EKGs, and gathered blood and urine samples as requested BACK OFFICE LEAD Honor Health; Phoenix, AZ 7/2011-5/2015 Ensured cost-efficiency of supply ordering; assisted with scheduling and personnel planning; sustained records and documentation accurate and complete at all times Performed EKG, PFT, immunizations and injections; made appointments, prior authorizations, and referrals; superuser EMR CERTIFIED MEDICAL ASSISTANT Fisher AAPA; Peoria, AZ 2006-2011 Served as a back office assistant, handling a scope of administrative duties; executed EKG’s, Bone density and pulmonary function tests, and worked as a phlebotomist Delivered top-notch patient care, ensuring all concerns and needs are addressed to in a professional manner Cooperated with billing, coding, filing, and insurance companies to verify patient coverage MOHS SURGICAL ASSISTANT Arizona Skin Surgery; Scottsdale, AZ 2003-2006 Furnished high quality care for large volume of patients; handled scheduling, patient rooming, prior authorizations, and referrals; gave local anesthetic and performed biopsies SURGICAL ASSISTANT Southwest Skin Specialists; Scottsdale, AZ 1996-2003 Prepared patients for medical procedures; educated on process details and prescriptions to ensure patients’ emotional comfort and relieve anxiety as needed Held accountability for scheduling, coding, and filing; worked in triage, administered injections, and supervised clinical trials in the office EDUCATION Associate Degree in Business Administration, North Seattle Community College, Seattle, WA Certified Medical Assistant since January 1986 | AMT Registered Medical Assistant since May 2005 SKILLS Proficient in both MAC and PC platforms, EMR