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JON CORNETT (512) 695-2353 • firstname.lastname@example.org OPERATIONS MANAGER • PROJECT MANAGER • SALES MANAGER Management & Operations / Team Building / Training / Project Management / Multi-Unit Operations An accomplished and results-driven Management Professional with over 20 years of diversified experience in Management, Operations, Team-Building, Marketing, P&L Accountability, Budget Development, Project Management, and Cost Controls. Demonstrated success leading company growth in highly competitive markets. Ability to go in, learn a business, dissect what is needed as the end result, create and develop the plan then successfully execute it as well as train all involved on the necessary steps that drive operational success. Demonstrated expertise in: Operations Management Business Development • Multi-Unit Operations Budgetary and P&L Responsibility Project Management • Project Coordination Team-Building • Entrepreneurial Spirit Team Training and Presentations Strategic Partner Programs and Relations Revenue and Profit Growth Strategies CAREER PROGRESSION Goodyear Commercial Tire & Service; Round Rock, Texas ● Wingfoot Commercial Tire & Service; Fort Smith, AR. Service Manager ● Office Manager 2014-2016 • Managed service technicians on a 24 hour bases for on-call services • Conducted daily, weekly, and monthly reviews of stock and customer owned inventories • Managed inventories of company owned equipment and supplies • Conducted daily reviews of accounts payable, accounts receivable, and employee record keeping • Managed a fleet of service technicians and salesmans vehicles CarX; San Antonio, Texas y CarX Corporate Toledo, Ohio 2012-2014 Austin District Manager y Austin General Manager Managed operations of 5 locations, increased profits, maintained and created new relationships with suppliers and customers. Assisted with change of ownership to corporate ownership. Leif Johnson Ford; Austin, Texas • Lamb’s Tire & Automotive; Austin, Texas 2011-2012 Ford Master Certified Service Advisor • Service Consultant • Worked service process from greeting the customer through pick-up; utilized strong knowledge of mechanical technology to coordinate maintenance, diagnostics, repair, tire selection and preventive maintenance on all makes and models • Maintained an above average CSI, consistently ranking within the Top 30% of all Service Advisors company-wide • Coordinated daily repair and maintenance schedules with technicians for best workflow and customer satisfaction, ensuring work orders were assigned and completed on time while staying in communication with customer throughout the process • Oversaw inspections for insurance companies and warranty work; worked with parts, warranty departments and outside vendors • Ensured that service workers adhered to projected schedules, restraints, and were within guidelines and tolerances JON CORNETT Page 2 The Car Wash Group; Austin, Texas 2010-2011 General Manager • Oversaw daily operations with full P&L responsibility while directing extensive repair and maintenance of the site • Identified long-term strategic opportunities, provided clear vision and implemented system overhauls that helped establishment operate more efficiently, which increased revenue by 20% • Built and led profitable growth and operational efficiencies with hiring responsibility; managed and trained three (3) associates; delegated responsibilities, evaluated performance and mediated conflicts • Instilled corporate vision and a customer-focused mentality as well as acted as liaison and relayed back communication to corporate on store-level changes • Analyzed business climate, including competition, market positioning, pricing, customer demographics, expansion and sales structures/processes Five Star Full Service Car Wash & Lube; Austin, Texas 2003-2009 Owner, Co-Founder & President • Demonstrated exemplary leadership attributes in directing business development efforts as one of the Austin’s leading car washes • From ground floor, oversaw construction of the facility, which included …Collecting demographics and zoning information prior to groundbreaking …Coordinated logistics of the installation for various equipment and components for the site • Led overall strategic direction, growth of sales and new business development initiatives through various marketing campaigns within the immediate community • Controlled labor and discovered new revenue streams that brought in an additional $120K within a 24-month period • Instilled a lean approach to financial management and investing as company grew, keeping cost per sale low and service profitability high • Built a world-class culture from the perspective of driving results and innovation as the business increased as well as monitored trends and fluctuations in the market, downsizing in distressed economic times as necessary due to Katrina • Interviewed, hired, managed and trained a team of 45; developed and assessed career potential while enhancing existing skills to prepare for future roles • Analyzed competitive data, understanding market dynamics and incorporated into evolving market growth strategies • Supervised A/R, A/P, invoicing, payroll, supply ordering and inventory Greenhouse Mall; Austin, Texas 2001-2002 Commercial Sales Representative • Formed the Commercial Division of the Sales Department, first of its kind for the Greenhouse Mall • Called on business clients opening new operations or expanding their existing business selling furniture at a competitive price • Uncovered new untapped markets while developing guidelines and procedures for the commercial division • Made cold calls and field visits to new and existing clients, generating leads, opening doors and positioning company’s products in front of buyers, managers, owners and purchasing agents Mace Car Wash, Inc. (Genie Oil Company); Waco/Austin, Texas 1981-2001 General Manager of Operations • Led and directed up to five (5) full service car wash locations within the Central Texas market • Interviewed, hired, managed and trained five (5) Managers with indirect employee responsibility of 40-45, controlling and managing a budget of $1.5M • With little time to spare, sought out ways to accelerate sales that opened up new business as well as increased existing business • Drove corporate strategy, advertising, promotions, fundraisers, marketing, business development, program management, and the development of process and procedure initiatives while identifying revenue generating opportunities • Forecasted sales and the integration of business solutions with P&L accountability for each location • Awarded Best Car Wash in 1992 by the Southwest Car Wash Association EDUCATION: A.A. in Business Management, McLennan Community College; Waco, Texas AFFILIATION: Former Advisory Panel Member, Southwest Car Wash Association and were within guidelines and tolerances JON CORNETT Page 2 The Car Wash Group; Austin, Texas 2010-2011 General Manager • Oversaw daily operations with full P&L responsibility while directing extensive repair and maintenance of the site • Identified long-term strategic opportunities, provided clear vision and implemented system overhauls that helped establishment operate more efficiently, which increased revenue by 20% • Built and led profitable growth and operational efficiencies with hiring responsibility; managed and trained three (3) associates; delegated responsibilities, evaluated performance and mediated conflicts • Instilled corporate vision and a customer-focused mentality as well as acted as liaison and relayed back communication to corporate on store-level changes • Analyzed business climate, including competition, market positioning, pricing, customer demographics, expansion and sales structures/processes Five Star Full Service Car Wa