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Embed code for: John_Benson_Resume_11_28_2016
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215 Sherwood Ave, Trenton NJ 08619
(215) 259-8392 (Google Voice)
With a long career (20 years) and many professional accomplishments. My focus over the last eight plus years has been software test, but building and maintaining infrastructure has always been my biggest asset. I've used primarily Linux and Solaris for the last 10 plus years and my last responsibility was testing and deploying a cloud infrastructure solutions.
I also have experience using Microsoft, Apple & Google Operating Systems.
• CentOS/RHEL/SLES, Windows, Android, IOS & Solaris Operating Systems
• DHCP, Bootp & DNS Servers and Appliances in both Linux and Microsoft Operating Systems.
• Cloud Computing (VMWARE, OpenStack, Amazon & Hypervisor).
• BASH and Power-Shell Scripting.
• Networking (Cisco Switches, VPN, Routers & Cabling).
• Ethernet Protocols (DOCSIS, Wi-Fi & Mocha).
• Staff Management & Training.
• Digital Program Delivery, Encryption & Conditional Access.
• XML, JSON & Other Markup Languages.
• MPEG Video (Transcoding, Adaptive Streaming, etc.).
• Automated QA Testing Procedures & formal Processes.
• Database/SQL (Oracle, MySQL, PostgreSQL, Microsoft).
• Video Delivery Hardware & Software.
• SRD Technologies (etcd, zookeeper, nerve, etc.).
• Webservers (Apache, tomcat, nginx and others).
• Container Management (Docker, Ansible, Swarm & Repository).
• Java, C++ and other backend services.
• SSL/TLS and other security solutions.
Integration Engineer (III), ARRIS
08/2007 - 02/2016
IT Professional, Outsourced Contractor for ARRIS/Motorola, Inc.
Working within the DAC SI&T department I was responsible for testing Verizon’s Interactive platform, CASMR, GIL, OFF-Line Loader, ConnectSR & Arris Cloud Virtual Machine Integration.
VMWARE, OpenStack, KVM Hypervisor & Amazon AWS were used within the Arris cloud Platform. vCenter was used to control redundancy and provide a robust user experience when not in a Amazon hosted environment.
Operating systems used at ARRIS were CentOS (Red Hat), SLES, Solaris and SCO. Docker images and ansible playbooks we used to deploy Linux hosts and CD images were used to install unix platforms.
Arris Cloud included software solutions for PostgreSQL database redundancy, proxy servers, load balancing and service registation & discovery (inginx, HA proxy, zoo keeper, etcd, DNS/DHCP and other software packages we used).
Software DRM solutions included: Verimatrix, Microsoft Play Ready and Secure-Media.
Responsible for installation of head-end equipment, networking hardware and new software releases.
Knowledge of Customer Equipment required as required for STBs, Cable Modems and Gateway Devices to operate.
Interacted with internal Motorola departments, external development companies (CCAD) and peers to troubleshoot & test various digital cable platforms, hardware, software & tools.
Created bug reports, test plans integration and installation documentation.
Used automation tools to test software and hardware platforms.
Field Support Engineer, S-Atlanta (Cisco)
02/2006 - 08/2007
Worked as field engineer supporting upgrades, network changes and new firmware releases set-top boxes.
One of four full time employees supporting Cable Vision in the greater New York area. Responsible for maintaining 24/7 hour onsite support for existing infrastructure.
Working with engineering and offsite resources to resolve issues and add new features and enhancements to the digital cable platform.
Execute project plans for moves, adds, changes to networking hardware and digital programming.
Helped design and deliver Digital Network controller system moves and splits to increase network capacity and reliability.
Worked with Cable Vision staff on day-to-day reporting and administration duties.
Knowledge of Seachange VOD, Big Band switched digital video, NDS smart card based encryption, Harmonic QAMs & Scientific Atlanta's networking, security and video delivery products.
Technical Support, DiamondIP (BT)
01/2005 - 02/2006
Responsible for support of custom designed software, IP-Control, Net-Control and Image-Control.
Helped design specifications for new Linux base appliances.
Built lab networks for customer specific projects using Cisco networking solutions.
Created Linux, Solaris and Windows based platforms for tech support and QA department to use for testing.
Worked within customer database and built new ticketing system.
Supported Oracle, MySQL, Tomcat, Java and technologies related to the proper operation of the software designed by company.
Traveled to customer's sites to work in a pre and post-sales engineer role.
Technical Support, True Position
09/2003 - 10/2004
Newtown Square, PA
Responsible for operational support of wireless location systems for both Cingular/AT&T and T-Mobile wireless (systems are AMPS/CDMA/PCS/TDMA & GSM).
Integration Engineer, Liberate Technologies
10/2000 - 10/2002
San Carlos, CA
Responsible for the implementation and support of Liberate's Interactive TV / VOD Platforms.
Manager of Information Systems, Viewpoint
10/1999 - 10/2000
New York, NY
Management of all systems and environments located within Viewpoint’s NYC office.
Manager of Information Systems, NCB Inc.
05/1997 - 10/1999
Management of all systems and environments located within NCB and Silver & Associates.
Desktop Support, Peco Energy (IBM Services)
05/1996 - 05/1997
Contracted Desktop Support Personal.
Owner, Benson Alarm Systems
05/1991 - 05/1996
Installed security systems within residential and commercial buildings.
DNCS (Conditional Access Controller)
Inside/Outside Plant Networking
Switched Digital Video
Bucks County College
Cisco CCNA Network Boot Camp
London, ONT Canada, OC
Video On Demand Administration & Troubleshooting
Computer Information Systems
Mercer County Vocational
High School Graduate
Owner, Coretech LLC
Verimatrix, Microsoft Play Ready and Secure-Media.
Technical Support, DiamondIP