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JENNIFER DUNBAR 9202 Binnacle Drive, Port Rickey, FL 34668 ♦ C: (727)495-9483 ♦ firstname.lastname@example.org Top seller with in 3 months on eBay. Averaged 99% positive customer feedback in 9 years with eBay. 9 years of business ownership, 18 years management training, professional sales and customer service. Creative problem solver Exceptional communication skills Strong client relations Training development aptitude Strategic sales knowledge Credit card processing Multi-line phone talent POS systems expert Motivated team player Natural leader Seasonal Retail Representative, 10/2016 to 12/2016 Toys R Us – 6233 Tacoma Dr. Port Richey, FL. 34668 Operated cash register for cash, check and credit card transactions with 100% accuracy. Alerted customers to upcoming sales events and promotions. Handled all customer relations issues in a gracious manner in accordance with company policies. Identified potential shoplifters and alerted management. Owner, 01/2008 to 01/2017 eBay – 9202 Binnacle Dr. Port Richey, FL. 34668 Marketed and Managed successful online retail business making $1400.00-$2500.00 a month in sales. Priced merchandize, stocked shelves and took inventory of supplies. Joined the top seller's program within 3 month's of ownership. 9 years averaged a 99% customer feedback rating. Enrollment/Eligibility Specialist , 10/2006 to 12/2007 United Health Care – 601 Brooker Creek Blvd. Oldsmar, FL. 34667 Mandatory eight weeks of training, with daily and weekly tests. Determined customer needs by actively listening and asking relevant questions. Resolved all customer complaints in a professional manner while maintaining customer satisfaction and company mandated handle time. Training Manager, 12/2002 to 07/2004 Talk America Incorporated – 2704 US Hwy 19 N. Palm Harbor, FL. 34683 Trained all incoming sales team members. Supervised a sales force of 15 to 30 sales associates. Developed a comprehensive training program for new sales associates. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. High School Diploma: East Lake High School - 1300 Silver Eagle Dr. Tarpon Springs, FL. 34688 PROFESSIONAL SUMMARY SKILLS WORK HISTORY EDUCATION