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HAROLD N. MOORE P.O. Box 2916 Decatur, Georgia 30031 Home Phone: 678-978-3408 firstname.lastname@example.org OBJECTIVE: A position offering decision making responsibilities where I can implement skills gained through successful collection and customer service experiences. PROFILE: More than twenty years of collection experience with consistently increasing responsibilities in management, staff training, customer analysis, presentation, negotiation and implementation. Organized goal setter; excel in team-oriented or individual setting. Computer literate in IBM compatible systems and software Proficient in staff management, motivation and training. People oriented with excellent oral and written communication skills. Solid experience in bankruptcy court and bad debt recovery laws and procedures. Trained in Federal Fair Debt Collection Practices Act, Uniform Commercial Code and skip tracing. Able to effectively analyze target and develop strategies to attain goals. PROFESSIONAL EXPERIENCE:
11/15 – 04/16 SKIP TRACER
ALS Resolvion, Sandy Springs Georgia
03/08-07-15 COLLECTOR & CUSTOMER SERVICE REPRESENTATIVE Georgia Student Finance Commission, Norcross, Georgia
12/07- 01/09 COMMERCIAL COLLECTOR C2C Resources, Atlanta, Georgia 12/05- 12/07 COMMERCIAL COLLECTOR West Asset Management, Norcross, Georgia 07/04- 11/05 COMMERCIAL COLLECTOR C2C Resources, Atlanta, Georgia 01/02-06/04 COMMERCIAL COLLECTOR NCO Financial, Atlanta, Georgia 07/97-12/04 STORE MANAGER Evans Mill Package Store, Lithonia, Georgia
02/00-04/01 COMMERCIAL COLLECTOR Dunn and Bradstreet, Atlanta, Georgia
PROFESSIONAL EXPERIENCE (continued) 1998-2000 COLLECTOR Trauner Cohen & Thomas, Atlanta, Georgia 1995-1998 SENIOR COLLECTOR Rollins Acceptance Company, Atlanta, Georgia 1993-1995 COLLECTOR Wallace & DeMayo, Atlanta, Georgia 1988-1993 STORE MANAGER We R Rentals, Atlanta, Georgia 1983-1988 REGIONAL MANAGER First American Rentals, Atlanta, Georgia EDUCATION 1969-1971 Classes thru the University of Georgia, Athens, Georgia 1971-1972 Georgia State University, Atlanta, Georgia Course of Study: Business Administration