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entrepreneurial ethos. A focused professional offering 30 years of leadership experience. Versed in all aspects of
contract cleaning management and operation from initial concept to conclusion. A team player able to quickly adapt
Directed and co-ordinated marketing activities and policies to promote products and services to SMEs mainly
Initiated and developed a contract cleaning business specialising in office cleaning and builders cleans. A lucrative
company with a total staff of 44. The Company had a turnover in excess of £300,000 per year with a profit margin
Pool House, Pool View Park, Telford, Shropshire. TF8 7BS ◆ H: 01952 433206 ◆ C: 07399 144366
Self-motivated, effective in marketing products and services. Persuasive speaker and negotiator with a
to any new situations, working on my own or within a team.
Multi-operations management Staff Recruitment and Development Natural Leader Customer focused Calm under pressure Effective negotiator Organised Health & Safety Aware Confident Motivator of employees Work Focused Dependable
Sales and Marketing Consultant, 02/2005 to 12/2015 Self Employed – Telford Shropshire
within the cleaning industry Worked closely with clients to identify their needs and challenges and provide solutions.
Owner/Proprietor, 09/1988 to 12/2004 Self Employed – Leicester and Surrounding Conurbations
Contracts Manager, 02/1984 to 11/1988 ISS Multiservice – Leicester
Supervised a team of 8 School Site Managers and 22 associates. Hired and trained staff. Exceeded company objectives with results Worked directly with clients and staff to achieve positive results. Reviewed sales and activity reports to measure productivity and meet company performance targets.
Counselling Skills: Counselling, 1982 Nottingham University - Nottingham
Left School with five O Levels to A Level Standard
Creating and Managing my own Cleaning Company.
Diploma in Counselling