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• To work to the best of my ability at a challenging position in the organization and to utilize my experience in the advancement and development of the organization.
Go getter and achiever, ability to adapt and learn quickly, hard working.
Good communication skills, Cheerful disposition.
Ability to get along with people at all levels.
Recognition of teamwork and my own responsibility as a team player.
Key Account Executive, UAE ( June 2015-Till Date)
Comtel General Trading – UAE & Lower Gulf
Organized Retail Clients: Plugins, Jacky’s & Tec Buy (Virgin Megastores)
Shown growth of 175% in 1 year
Frequent Market Visit to meet Dealers, Purchase Managers and senior buyers, for regular business and improve market knowledge.
Maintained high level customer satisfaction.
Giving market feedback and timely report to the Management.
Regular Interaction and Meetings with Key Persons to ensure End-to-End execution
Played a crucial role in major events like, Gitex, DSS, EID, DSF, ADES, BTS, Mobile Mania, etc.
Participated in HTC Road Shows which gave a boost to OR to increase the focused products of Road Show
Meeting clients to understand and execute marketing needs
Managing and motivating promoters
Ensuring every store meets assigned targets and linking the same with promotions.
Managing stock levels
Negotiating with clients, solving any problems and making sure deadlines are met
Analysing sales figures
Forecasting future sales
Ensure the timely and successful delivery by syncing with logistics team
Sales & Marketing Executive, UAE ( May 2014 – June 2015)
Comtel General Trading – UAE & Lower Gulf
Working closely with the HTC & Comtel sales & marketing manager.
Assisting Managers for ATL & BTL activities.
Sending monthly, weekly & daily sales report to the manager.
Setting team target.
Planning according to the allotted marketing budget.
Processing LPO’s and coordinating with the procurement division.
Creating promotion application form (PAF) as per Company standards.
Ensuring that all paperwork including letters, emails, contracts and reports associated with the department is processed quickly and efficiently.
Studying client requirements and coming up with suitable marketing plan to boost sales.
Liaising with various advertising, branding & printing companies as per the marketing requirement.
Coordinating with operations department to monitor standards and delivery of services. Thereafter suggest and implement necessary changes.
Allocating POS & marketing material like broachers, flyers, danglers, give-aways to the retailers in UAE. Making sure that it is ready within the given time line.
Processing incentive claims for team & partners.
Organizing Events in 7 Emirates and participating actively in all the marketing events for networking and sponsorship deals
Marketing/Conveyance & HR Assistant ( May 2013 to April 2014)
Golden Wave Properties - UAE
Streamlining property ads as per Company standards.
Responsible for reviewing and approving property ads & further publishing the same.
Featuring adds on various websites pertaining to real estate.
Liaising with property portals like dubizzle & Property finder, etc.
Attending regular trainings conducted by property portals to enhance the visibility of the property ads.
Updating and uploading documents on CRM software.
Training new employees in CRM software.
Assisting the HR for conducting interviews.
Generating reports on employee performance.
Managing employee leave approvals.
Preparing tenancy contracts & arranging Ejari for tenants through in-house application.
Visiting Land department if required.
Also managing contract renewals of Clients.
Efficiently provided administrative support to the department.
Customer Service Representative (July 2011 to September 2012)
Money Shop (Dollar Financial Group) United Kingdom
Provide customers with range of Money Shop Products.
Effectively providing western union services.
Professionally demonstrating successful sales techniques to promote various products.
Educating the customer about various offers/promotions and thus initiating cross selling.
Experience in buying and selling of various foreign currencies.
Accountable in the areas of cash handling, foreign exchange, cheque cashing and providing loans.
Liaising internally with various departments in the Organization.
Compiling reports on daily basis to track flow of funds.
Analyzing the sales growth of existing and new customers through active selling and local marketing.
Customer Service Executive (April 2007 to June 2010)
Accenture Services PVT LTD Mumbai India
Working for a UK-based Insurance company, M/s. More Than (Part of Royal and Sun Alliance plc.).
Upheld a professional standard of service to customers by communicating via phone and post.
Dealing with third party agencies and coordinating for insurance claims.
Further Liaising with the department responsible for fixing the damaged vehicle
Coordinating with finance team for processing the claim amount.
Part of US process AT&T for 1 year, wherein I assisted customers to trouble shoot technical issues with their internet network over the phone.
Understanding customer service principles and practices.
Dealing with customer complaints or enquiries and providing effective solution.
Customer Service Executive (April 2006 to March 2007)
R Tech Mumbai India
Handled UK Telecom market.
Responsible for selling contract mobiles over the phone.
Educating the customer about various plans, promotions & Offers. Clarifying their queries, if any.
Handled US Mortgage market
Giving suitable quotes to the customer for their mortgages.
Assessed customer needs and made arrangements adhering to company policies.
Ensured all of new admission call activities are maintained according to guidelines.
Maintained and updated outbound call reports.
Higher Secondary Certificate 2004: Maharashtra State Board (Mumbai Division)
Secondary School Certificate 2002: Maharashtra State Board (Mumbai Division)
Good command in MS Office especially MS Word & MS Excel.
Awarded several award & certificate in school and college
Awarded Numero Uno Award in Accenture for the month of Dec 2008
Awarded Numero Uno Award in Accenture for the month of January 2010
Awarded Summit Award in Accenture for the month of January 2010
Date of Birth :28th July, 1986
Nationality : Indian
Passport number : G1198141
Passport Issue & Expiry : 01/12/2006 to 30/11/2016
UAE Driving License : Yes
Own Car : No
Marital Status : Single
Languages Known : English, Hindi and Marathi
References Available on request
• Work permit valid till June 2016nsorship deals
Provide customers with range of Mone