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Dona A. Bonaiuto
10640 W. Alex Ave.
Peoria, AZ 85382
To whom it may concern,
The posting for the Registrar position closely matches my expertise and qualifications. With my past work experience I could contribute to the continued success of The Refrigeration School.
As you’ll see in the enclosed resume, the depth of my experience in an educational institute that offers The Refrigeration School the opportunity to hire a professional who needs little training and who is comfortable and successful in an educational setting.
Moreover, having worked in various positions at the University of Phoenix I can provide leadership and support as well as knowledge in academics, compliance, student retention, transcript evaluation for schools, articulation contracts and prior learning experience. Additionally, I have extensive experience with the following:
Building and maintaining relationships with internal and external customers
Training staff members and mentoring staff
Communicating with internal and external customers
Providing excellent customer service
Adhering to financial aid, FERPA and internal compliance
Preparing progress reports for staff
As a result of my extensive experience, I provide quality, strong organizational skills and strong attention to detail. I am an innovative and a hard-working individual who is dedicated to team effort and I maintain high ethical standards.
I would greatly appreciate an opportunity to interview for the Registrar position so that we may discuss my potential value in the organization. I look forward to hearing from you and I thank you for your consideration.
10640 W. Alex Ave. Peoria, AZ 85382
Cell:602-826-3662 Home: 623-215-3335 Email:email@example.com
I have 18-years experience in providing academic support, enrollment, retention of students, evaluation of school transcripts, evaluation of prior learning education, creating articulation contracts with partnering schools, customer service and communicating with internal and external customers while positively impacting the student’s educational experience.
University of Phoenix
2/2008 to present
Senior Articulation Evaluator/Communications Manager
Promote articulation contracts with partnering schools and companies by evaluating the school’s coursework to determine transferability.
Create transfer literature guides and articulation contracts for schools and Prior Learning Assessment.
Create training materials; conduct employee training and mentor staff members.
Provide leadership and guidance to College Articulation Evaluators.
8/2007 to 2/2008
Storage Marketing Analyst
Establish and implement rates for storage facilities.
Implement strategies to ensure maximum storage occupancy and reduce delinquency accounts.
Determine trends by analyzing demographic data and competitors to adjust pricing accordingly.
7/2001 to 7/2007
Senior Academic Counselor
Provide academic advisement to help students meet their degree requirements for graduation.
Enrolled students who have been out of attendance for more than 1-year.
Schedule classes, interpret policies and utilized retention strategies to ensure the student graduates.
5/1998 to 7/2001
Counseling Administrator/Customer Service Trainer
Notify students of their admitted status and admission requirements.
Provide administrative support for counselors and management
Kept students and staff informed of upcoming scholarships.
Answered inbound calls from students and faculty.
Trained Customer Service Specialist to answer calls and assist students.
Bachelor’s of Science in Business Administration-Degree awarded on 5/31/2004
Master’s in Business Administration-Degree awarded on 5/31/2006