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408.712.3392 | firstname.lastname@example.org | www.linkedin.com/in/daniel-hage-83848530
Core Skills and Abilities
data centered Organization development and change
Leading continuous organizational improvement by partnering with teams and leaders, inquiring into opportunities and issues, determining root problems, building sustainable strategy, and implementing action plans.
Working with organizations to accomplish goals through team training, aligning processes with people, improving culture, building strategic plans, developing guiding vision, improving decision making, and utilizing systems thinking.
Leveraging data to improve decision making, build continuous quality improvement processes, foster stakeholder buy-in through effective communication, and discover new approaches to issues and opportunities.
Swiftly implementing data solutions with software, such as Microsoft Excel, SPSS, SAP Reports, and Microsoft Access.
Client Work | 2015 - Present
tickler and thomas consulting
Guiding a team of city, public, and private leaders toward implementing shared solutions to a contentious issue.
Enacting lasting solutions by transferring and practicing new problem solving techniques, like systems thinking.
Fostering stakeholder collaboration and accountability through implementing the Collective Impact framework.
East bay meditation center
Increasing employee engagement and decreasing operating costs by implementing a new self-management system.
Sustaining project outcomes by transferring accountability protocols, communication skills, and a goal tracking system.
Guided a department toward discovering its vision, developing cohesive goals, and implementing strategic action plans.
Ensured adoption of strategic action plans through close collaboration with director-level leadership.
Increased departmental effectiveness by facilitating workshops that increased employee role and goal clarity.
petaluma people services center
This organization needed to develop new strategies and action plans to reach its vision in a changing environment.
Lead a board-of-directors through conflict mediation, communication training, and long term strategic planning.
Tech firm wanted to develop an empowering, unified strategic vision, that naturally connected with each employee.
Achieved a final vision statement by designing and facilitating an inclusive company-wide process.
Final product on company website:
St joseph health
Lead a department through discovering, prioritizing, and planning for new business development opportunities.
Designed and facilitated a strategy workshop where creative planning tools were transferred to department members.
sonoma county taiko
Fortified continued organizational growth by guiding the transition of a newly appointed Executive Director.
Facilitated a day-long board-of-directors retreat that resulted in strengthened alignment to organizational purpose, enhanced goodwill between board members, improved communication skills, and an engaging new mission statement.
the healdsburg school
Strengthened a core leadership team by leading a team-building series aligned with individual learning goals.
Utilized the action research model (ARM) to identify and focus on key improvement areas.
Research & Administrative Experience
research assistant | emq familiesfirt | 03/11 – 07/14
Increased program quality improvement by analyzing and aligning data processes with program objectives.
Improved organizational culture by contributing to the organization-wide service principle steering committee.
Enabled programs to assess their performance by gathering data, doing statistical analysis, and reporting key metrics.
senior office assistant | county of sonoma adult & aging | 01/15 – 02/16
Contributed to quality improvement efforts by analyzing and mapping departmental processes.
Created a departmental tracking database; solicited input to update database consistent with quality efforts.
Designed training material and trained employees on an emerging electronic documentation system.
Collaborated to conceive and develop the Sonoma County Elder Justice Coalition website:
M.A. | organization development | sonoma state university
Program emphasis on maximizing organizational capabilities by collaboratively aligning social and technical systems.
Coursework included organizational analysis and design, systems thinking to address complex issues, cultural analysis and change, strategic planning, workshop facilitation, consulting projects, and interpersonal skill development.
B.A. | psychology | san francisco state university
Learned to solve human issues through hypothesis development and statistical analysis.
Published a poster research presentation at the 2010 Neurotoxicology Conference in Portland, Oregon.
[certificate in progress] | human resource management | sonoma state university
Developing practical skills required to lead strategic human resource management initiatives.
Becoming practiced in current trends and issues in human resource management including: selection and placement, training and development, compensation, and employee engagement.
Statistical analysis with SPSS.
Project management with Trello.
Team collaboration with Google Docs.
Writing professional reports with Microsoft Word.
Process analysis and flowchart development with Microsoft Visio.
Email, contact, and calendar management with Microsoft Outlook.
Compelling presentations with Microsoft PowerPoint and Google Slides.
Database management and spreadsheet analysis with SAP Crystal Reports, Microsoft Access, and Microsoft Excel.
Created a departme