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Brittany S King
[404 Vinton St, Palo, IA 52324] | [319-389-7069] | [email@example.com]
Skilled office professional with remarkable organizational, communication and time management abilities. Thrives in busy, dynamic environments. Who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
2009-2010, Kirkwood Community College
2009, Washington High School
High School Diploma
Skills & Abilities
Exceptional customer service
MS Office proficient
Excellent communication skills
Strong work ethic
Organized, Team player
[Property Manager] [Eagle Property Management] | [November 2013-January 2015]
Collected and kept careful records of rental payments.
Processed court documents due to non-payment and represented company at court hearings.
Conducted apartment tours for potential tenants and answered any questions.
Monitored and documented all income, including delinquencies. Handled customer complaints personally to verify they were properly handled.
Maintained accurate and updated websites.
Monitored common areas for cleanliness and safety.
Worked with the owners to identify, develop and achieve community goals and objectives.
Fully abstracted all leases and entered all pertinent information into the Rent Manager management system.
Reviewed all leases to guarantee that tenants received the proper level of service.
Created and updated marketing materials for properties.
Completed documents for outside agencies such as landlord references. Updated tenant and unit information to keep current in housing database.
Conducted annual re-examination appointments and housekeeping inspections.
Reviewed completed applications and assessed household information against file history and program regulations.
Maintained tenant relations with regular tenant visits and phone calls.
[Assistant Coordinator/Administrative Assistant] | [CVCSS] | [April 2013-November 2013]
Completed and submitted clinical documentation in accordance with agency guidelines.
Provided transportation, assistance and companionship to clients.
Cleaned and organized clients living quarters.
Facilitated games and other activities to engage clients.
Informed clients about proper hygiene, nutrition, exercise, lifestyle changes and ergonomic factors in their daily activities.
Recorded and filed client data and medical records.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
Organized files, developed spreadsheets, faxed reports and scanned documents.
[Clerk] [Cenex] | [January 2012- April 2012]
Cleaned and straightened work area.
Rotated stock to maintain freshness.
Updated register logs.
Operated cash register with proficiency.
Provided professional and courteous service at all times.
[Direct Support Professional] [REM Iowa] | [June 2010-July 2011]
Planned, prepared and served meals and snacks according to prescribed diets.
Cleaned and organized clients’ living quarters.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Assisted with transferring clients in and out of wheelchairs and adaptive equipment.
Tended to clients with chronic illnesses.
Provided clients and families with emotional support.
Comforted clients and provided them with reassurance and encouragement.
Documented all client information including service plans, treatment reports and progress notes.
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Administered daily prescribed medications
[Team Member] [Taco Johns] | [March 2009- November 2009]
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Served fresh, hot food with a smile in a timely manner.
Served orders to customers at windows, counters and tables.
Cut and chopped food items and cooked on a grill or in fryers.
Packaged menu items into bags or trays and placed drink orders into carriers.
Carefully maintained sanitation, health and safety standards in all work areas.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Assisted management with monthly inventory control and weekly stock ordering.
Available Upon Requestollected and kept careful records of rental payments.
Administered daily pr