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GSCM 530 DeVry Week 6 Quiz Latest
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Question 1.1.(TCO 7) You, as a supply chain analyst, have been approached by the vice president of supply chain operations to come up with a recommendation for improving the throughpu
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Question 1.1.(TCO 7) You, as a supply chain analyst, have been approached by the vice president of supply chain operations to come up with a recommendation for improving the throughput time for the manufacture of Widget A. You quickly realize that you need a process map before you proceed. What is the first step you should undertake to map the process?(Points : 5)
Draw a detailed schematic of the inputs and outputs of the process in question.
Identify the desired outcomes of the process.
Analyze the process and prioritize opportunities for improvement.
Document the existing process (the "current state" map).
Question 2.2.(TCO 7) An activity identified by a question mark is typically a(n)(Points : 5)
None of the above
Question 3.3.(TCO 7) The principles of process improvement suggest that an effective, efficient process(Points : 5)
maximizes the number of sequential activities and minimizes the number of parallel ones.
eliminates all non-value-added steps.
minimizes the number of entry points of a workpiece into the process.
minimizes reliance on departments outside of manufacturing.
Question 4.4.(TCO 7) From an operations perspective, companies should strive to(Points : 5)
provide customer success to all customers.
realize that different customer management approaches may be appropriate for different customers.
realize that all customers desire close customer success types of relationships.
never refuse to do business with a customer.
Question 5.5.(TCO 7) A firm has found that it provides a 90% order fill rate (orders shipped complete) and 90% on-time delivery, 90% of its orders arrive at customers' destination in perfect condition, and 90% of the time all documentation is correct. These are all the elements of a perfect order for this company's customers. What is the best estimate of its perfect order performance?(Points : 5)
Question 6.6.(TCO 7) Alpha Company has a performance standard of 97% fill rate. Last month it achieved a 94% fill rate. This is an example of(Points : 5)
a knowledge gap.
a standards gap.
a performance gap.
a perception gap.