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Embed code for: Ashanti Bailey NEW resume 2015.
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143 Voltaire Crescent, Mississauga, Canada, L5A2A5 ▪ 416- 254- 9716 ▪
To obtain a fulltime position as a Customer Service Rep. within your organization
Highlights of Qualifications
Excellent communication skills
Over two years of customer service experience
Proven ability to follow directions and company policies
Ability to work productively with minimal supervision
Interacts supportively within a team environment
Sales Associate May 11th 2015 – present
Skechers Toronto, Eaton Centre, Canada, ON
Involve operating cash registers, assisting customers with sales
Stocking and organizing shelves
Answering questions about company policies
A working knowledge of footwear and athletic apparel
Sales Associate August 23rd 2014 – May 9th 2015
Zara Square One & Eaton Centre, Canada, ON
Greeted customers and determined there wants and needs
Discussed type, quality and the number of merchandise required for purchase
Answered customers queries and concerns
Prepared sales contracts and accepted payments through cash and credit card
Maintained sales record for inventory control
provided customers with advice on particular items of services
Receptionist July, 2 2014 - August 2014
Toronto Vanlines Toronto, Canada, ON
Cold calling to prospective customers
Answering incoming calls on multi-line telephones
Directing visitors to their destinations
Sorting and handing out mail,
Re-direct calls as appropriate and take adequate messages when required
Sales Agent March, 5 2013 - July 2014 Miratel solutions Toronto, Canada, ON
Making telephone calls to existing and prospective customers
Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
Selling products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Validated employees work making sure there are no mistakes in our orders
Seafood Associate 2010 –March 2013
Sobeys Ajax, Canada, ON.
Build department sales by answering questions and assisting customers with purchases
Make recommendations to customers on types of cuts, methods of preparation and meal suggestions
Retrieve, package and price products including working in frozen areas
Rotate and cull product to ensure freshness and reduce shrink
Promote various products by preparing and offering samples to customers
Clean and sanitize department including equipment, work areas and service areas
Follow safe food handling and personal hygiene practices
Build strong working relationships with customers by going the extra mile at all times
Customer Service Rep. May, 3 2011 - August 28, 2011
Bank of Montreal (BMO Toronto, Canada, ON.
Met customers' needs by providing personable and quick service
Drew upon product knowledge, cash handling experience, and customer service training to convey features of BMO products to customers and then refer them to the appropriate branch professionals for further assistance
Utilized probing techniques to create sales opportunities to new and existing clients with relevant products and services offered by the bank
Education & Professional Development
High School Diploma, Sandalwood Heights Collegiate, Brampton, 2011
Student in BHR Advanced-Diploma program, Seneca College, Toronto, 2014- 2016
Reference Available Upon Request