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2201 Old Harrinson Pike NW
Cleveland TN 37311
Troubleshoot all kinds of network and peripheral issues and all kinds of network connectivity problems
Install and upgrade the systems with virus protection software, spyware, firewall protection software, etc.
Supports help desk analysts by designing specification for the help desk support system installations
Collect regular statistics of the operations performed by end-users of every systems and make sure that there is no exploitation of the company resources
Knowledge of basic and advanced client side and server side operating systems
Motivating and should have team spirit and strive to meet the set targets within time
Hardware: Personal computers and laptops, backup domain controllers, print servers, HP Laser-jet printers, high speed printers, and related peripherals: DVD/CD ROMs, scanners, modems, etc.
Substantially increased security and performance of systems by implementing new anti-virus software and critical system updates.
Developed disk-cloning procedure for streamlining OS system implementation and security properties configuration
December 1989 to May 1994
July 1995 to January 1997
Carnival Cruise Lines
May 1997 to December 2004
March 2005 to May 2008
Manager Wire Room
July 2008 to March 2013.
Cleveland State Community College
University of Tennessee of Chattanooga