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TechNet Wiki Ninja, 18 + years of professional experience in the IT field, my goal is to help people and organizations professionally, socially and economically and overcome professional challenges proposed. I am Microsoft Certified Trainer and certified MCSE, MCSA, MCITP, MCTS, MCPS, MCDST, PSM (Professional Scrum Master), ITIL, COBIT, ICC-TS (Test Software). Specializing in Microsoft Lync Server, Microsoft Exchange Server, System Center, Windows Server and ALM. Active participant in the Microsoft technical community on the Microsoft TechNet Wiki, Blog, BRExchange Group, ALM Brazil forums editor http://qualidadeeti.wordpress.com Blog, Facebook Page http://www.facebook.com/qualidadeeti, Facebook https://www.facebook.com/alancarlosmct Profile, Professional Profile http://www.linkedin.com/in/alancarlosmct