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Technology Training iPhone and iPad October 24, 2016 Agenda: Introduction Definitions Device overview Customizing & Organizing Set up and Connect (Settings) Syncing files, Cloud Services & Backing up Apps and the App Store Tips for Saving Battery iPad and iPhone 1 Introduction The iPhone was launched in 2007 followed by the iPad in 2010. Since then we have had 7 model full model generations of the iPhone and approximately 5 generations of the iPad. These devices evolved from the Apple Newton that was launched in 1993. The Newton never succeeded because it required a special pen to operate and was limited in function, in many ways similar to the Palm Pilot PDA devices that were popular in the 1990s. In the late 1990s Apple was months from going bankrupt when they launched the iPod. The iPod success was followed by the iPhone and iPad. These three products became the most successful products ever, making Apple one of the 15 largest companies in the world today. iPhones and iPads are used daily by many people for a wide array of things including creative interests such as writing, photo editing, socializing and texting, staying organized, web browsing and streaming music. These devices, if carried with you each day, can also be used to increase one’s safety. This training will cover both the iPhone and the iPad mobile devices. Both devices are very similar because they run the same operating system. The training today will be on iOS 10 which is the most current operating system available for Apple mobile devices. Ideally it will be best if you use the same version on your device, although a relatively recent version of the software it will be essentially the same. The iPad used in this training is not hav e cellular capable so we will not cover making phone calls or text messaging. Many people have switched to messaging apps like Facebook Messaging or Skype as their primary communication and feel phone calls are a thing of the past. However, if you have specific questions on calling and text messaging, we may discuss one-on-one after class or another time. iPad and iPhone 2 Definitions: Apps: Tiny programs or applications for mobile devices. Many have a very focused or specialized purpose although newer apps are sometimes close to full blown programs or applications. Examples of apps are a games, email, flashlight, Office, etc. Office apps like Word and Excel have fewer features than offered in the full Office program. App store: An online store for downloading apps, many are free, but some have a fee. Some fees may be billed one time while others are monthly or annual fees. Apple ID: A user login name created from an email address that you can use for everything you do with Apple. Its password is required when you download an app. Global Positioning System (GPS): A navigation system with 24 satellites evenly spaced so they are accessible for any location on earth. GPS is used by apps like mapping and navigation software to determine your location. The mobile device needs to know your location in order to give you directions to your destination. GPS is also used to focus internet search results on places or things that are near your location. The photos app may use GPS to tag and catalog pictures with a location. Bluetooth: Bluetooth is used by devices to wirelessly communicate with other nearby devices. Bluetooth communication devices do not require wired connections. It works for short distances of less than 20 to 40 feet. Home Button: The round button at the bottom center of the device. Press once to exit an app and return to your home screen. Double press to open the multitasking. Press and hold to activate Siri voice activation system. Home Screen App Tray: This is the area at the bottom of the home screen that is reserved for six maximum apps that are most frequently used. Even though the home screen can have multiple tabs to hold all of the system apps, the App Tray always show the same apps as the first home screen and will not change from one app tab to the next. Push vs Fetch: Push allows your mobile device to continually synchronize with another system. With Fetch your mobile device will fetch emails on a frequency set by a user. Passcode: A six-digit code used to unlock the device screen after a specified period of inactivity. It can also be changed to an alphanumeric password. Device settings allow you to determine the length of the period of activity before the device locks. Toggle Button. On/Off button next to each setting in Settings area. Tap to turn on or off. When on, the toggle button turns green. Wi-Fi: Wi-Fi is used by mobile devices to connect to the internet. A typical Wi-Fi home network will work at distances of about 150 feet, however, more expensive Wi-Fi networks can reach up to several miles. iPad and iPhone 3 Device Overview Home Screen and Home Button • Press once to exit an app and return to your home screen. • Double press to open the multitasking. • Press and hold to activate Siri voice activation system. Keyboard Basics (Onscreen Virtual Keyboard) • The keyboard operates like any mechanical keyboard with a few extras • Opens automatically when opening an app or tapping a field requiring data entry. • Predictive Text. Suggests words as you type. Tap the word to accept. • Double click on caps button to switch to all caps • X key to delete or backspace • .?123 Key provides access to special characters and numbers • #+= Key provides access to additional special characters (press ?123 key to get this) • B/U for bold or underline text • Emoji key (smiley face), Siri key (microphone), Minimize keyboard key, Undo Key, • Attach photo or file keys (camera or paperclip key symbol) • Hold certain keys to get other characters. For example, press and hold: • 0 for ° symbol | $ for currency symbols | / for \ | - for – or • | . for … | + more • Also try A, E, I, O, U, Y, S, L, Z, C, N, !, &, and .com (alternate URLs) Screen Gestures Swipe right to left on lock screen for camera. In apps, swipe right to left to multitask Swipe up or down to scroll the screen or side to side to move next or previous Swipe Up from bottom of screen to access Control Center (if turned on in Settings) Swipe down from top to do a Spotlight search (search of the device). Squeeze fingers together or move apart. Reduce or enlarge screen content size. Select text. Press and hold or double tap on a word and then drag text handles to select. Copy/Cut & Paste text. Press and hold selected text to get contextual menu. Select copy or cut. Click at new location, press and hold for contextual menu, select paste. Four finger slide sideways or up to switch between apps (may only work on iPad Pro) iPad and iPhone 4 Customizing & Organizing Move apps. (Place most frequently used apps in the App Tray) • Press & hold on any app until all the apps wiggle. • Press on app and drag it to new location. • Press Home button when finished. Create an App Folder. • Drag one app over another and drop it to automatically create the folder. • To add an app to an existing folder, drag and drop the app onto the folder. • Press Home button when finished and tap outside the folder’s edge to close it. Remove an App from a folder • Open the folder, press and hold on the app until icons wiggle. • Press, hold, drag and drop the app outside the folder and release. • Press Home button when finished. Rename an existing folder. • Tap folder to open it. • Press and hold on name, enter desired name. • Press Home button when finished and tap outside the folder’s edge to close it. Delete an App • Press and hold on app until icons wiggle. • Tap on X in the upper right of the app icon and click delete. Setup and Connect (Settings) Wi-Fi: (assumes you have a wireless access point) • Click Settings > Wi-Fi. Choose the network you want to connect to and enter password if required. • To disconnect from a Wi-Fi connection, click it and press Forget This Network. Printing with an iPad • Must have an AirPrint compatible wireless printer. May also print to a Bluetooth enabled printer with app like Print Central. AirPrint is the recommended method. • Not Consistent. In email, press reply icon to print. In other apps, press Share icon. Connect to external display Purchase Lightning to VGA or HDMI adaptor and connect. iPad and iPhone 5 Syncing files, Cloud Services & Backing up iCloud: The iPad and iPhone comes with iCloud built in. iCloud is a cloud service that can be set up to automatically back up everything on your device including device settings and files. So if you ever have to reset your device, you will have a good backup to restore. • What gets backed up will depend on your iCloud settings at Settings > iCloud and at Settings > iCloud > iCloud Drive • All apps are backed up but the data to some apps not native to iPad are not backed up. For example, iCloud will back up documents in Pages, Numbers and Keynote but not MS Office documents. If you use MS Office, you may want to use the OneDrive. • iCloud cannot be accessed from your iPhone or iPad. You can only access the website via Windows or Mac PC login with your Apple ID to icloud.com. • Effective with Mac Sierra OS, iCloud will also now synchronize with the Mac. To set up iCloud go to Settings > iCloud. You will need your Apple ID to set up iCloud. To check last backup date, device backup details, document details and file space go to Settings > Storage > Manage Storage. Tap on each section to see details. Microsoft OneDrive. The app store has a free download of the OneDrive App. • OneDrive is particularly beneficial for Windows PC users because it will synchronize all file types (Office documents, pictures, music, etc.) with the PC and iPhone or iPad so documents and files are available on either device. • Mac users may also benefit from OneDrive to get more storage space. iCloud storage is limited to 5 Gb free including device backup. OneDrive also has 5 Gb free for documents only and if needed, 50 Gb additional storage costs $1.99/month. OneDrive is better integrated with Microsoft Office mobile apps like Excel, Word, PowerPoint and OneNote with improved user experience on iPad and iPhone. All documents stored on OneDrive are accessible from any Apple device. To use OneDrive, download it from the store, enter your Microsoft account info. To share photos from both devices, open the OneDrive app, tap on Me > Settings > Camera Upload, tap the toggle button to turn it on. To download photos from OneDrive to iPad/iPhone Open OneDrive, select the photos you want to download and tap the Share icon in upper right of toolbar. iPad and iPhone 6 Using Apps & the App Store Searching and downloading Apps from the App Store (Demo) • Open the app store and select filters at bottom for Featured, Categories, Top Charts. Also can view past downloaded apps and updates. • If you know the name of an app, enter it in the upper right corner search box. When searching, additional filters are available at top of screen for iPad or iPhone only, Free, Category, Popularity, Rating, etc. • App detail provides information about the app, ratings and number of reviews. Set up and Use Email (Demo) • Settings > Mail > Accounts > Add Account > Select account type. Enter email address & password as requested and follow prompts to complete set up. • After account is added, go Settings > Mail > Accounts. • Tap on the Fetch New Data and turn Push On or Off. If push is turned off, set the Fetch frequency. If you turn off Push, set Fetch settings for each account including calendar and contacts. Even if Push is off, the item should update when opened. • Tap the name of the account added to change other settings like number of days to sync. Settings offered will vary depending on the type of account you set up. • Go back to the Mail main settings page, change other settings as desired such Threading and Composing. Using Calendar (Demo) • Calendar is automatically set up with your email account set up. Go to Settings > Calendar to change settings as desired. • Open calendar to view and tap + to add or magnifying glass to search. • Tap on calendar event to set alerts or delete. Using Contacts (Demo) • Contacts is automatically set up with your email account setup. Go to Settings > Contacts to change settings as desired. Other Recommended Apps for Staying Organized • Preinstalled Apps. Notes (jottings), Reminders (scheduled tasks) • Clock App. Work clock, alarms, bed and wake times, stopwatch, timer • OneNote app is similar to Notes but has more functionality like, share & synchronize with PC, Multiple Folders & Lists and improved formatting. Download OneNote from the App store. If you use a Windows 10 PC it is a preinstalled app. iPad and iPhone 7 Using Camera and Managing Photos Tap Camera app or from lock screen, swipe right to left to open camera. • Aim and shoot. Options include zoom, front or back camera, photo, video or panoramic, flash on/off, High Dynamic Range • Editing pictures using iPad/iPhone Photos app. (Demo) • Recommended photo apps include PicShop (basic photo editing), PicStitch (to make collages), Over (to add text to photos. Others Mextures, Afterlight, and Retouch • Pictures are searchable by topic or subject like water, beach or cat, people, etc. Finding directions with Maps Enter destination address in upper left search. • Click Directions button and select Drive, Walk or Transit or select Driving Options. • Click Details to see turn by turn directions and click Share to print. Siri. To access, press & hold the Home Button or tap the microphone icon if present. • If you say nothing immediately after Siri opens, you will see examples of some things you can say and a microphone at the bottom to initiate Siri again. • Tap ? in lower left corner to see more examples for different apps. Listen to Music. • Shazam. Identify names of songs playing and save your searches + • Pandora. Stream music by genre or station type like Rock, Classical, Christmas. • Groove. Good for Windows PC users. Store music on OneDrive and share with PC. • Other popular apps. Spotify, Slacker, iHeart, NPR Music +++ Multiple languages. • General > Settings > Dictionary > Languages • Add matching keyboard for language chosen. iPad and iPhone 8 Settings Review Airplane Mode. Turns off all Wi-Fi or network connections. If you are having a problem connecting to a network, it sometime helps to turn this of and then off again. Wi-Fi. To access available public Wi-Fi networks or to connect a personal Wi-Fi. Bluetooth. Connect to any nearby Bluetooth device. Notifications. Set notifications you want for appointments, messages, weather alerts, etc. • Allow Notifications. Turn off all notifications or allow notification settings. • Show in Notification Center. Allows notifications on first tab of Home Screen • Sounds. Which sound do you want to play for each alert. Set volume in Sounds. • Badge App Icon. Allows apps to show the number of new items on the app icon. • Show on Lock Screen. Shows alerts on lock screen without logging in.. • Alert Style when unlocked. Banners or Alerts as explained in Control Center. Access to Control Center. Control Center gives quick access to settings like screen brightness, music volume, airplane mode, sounds on/off, etc. by swiping up from bottom of screen. Flashlight & calculator on iPhone only & Mute on iPad only. Do Not Disturb. Set hours (from/to) for device silent with no alerts, messages or calls. General • About. General information about your device including seral number, capacity, etc. • Software update. Shows current version of the software and available updates if any. • Spotlight search. Where would you like to enable swipe from top of screen to access the Spotlight search feature. Turn on by default on all apps. • Handoff. Enables use sharing items between Mac, iPhone and iPad. • Multitasking. Enables certain gestures and use of multiscreen and video overlay. • Accessibility. Customize your device with speech or text features to make your device easier to use if you need assistance due to eyesight or hearing problems. • Storage and iCloud Usage. Shows how much space you have available and used on both your device and on the iCloud. • Background Refresh. Allow/disallow apps to run in the background. Turn this off to save battery life but you may lose some functionality. I have not noticed a difference. • Restrictions. Restricts the use of certain functions. Intended mostly for children. • Date & Time. Set clock and time zone. • Keyboard, Language & Region, Dictionary. Set language & time settings. iPad and iPhone 9 • Reset. Reset certain settings and files if device is not functioning properly. Be sure your phone is backed up to the iCloud before using this reset function. Display & Brightness. Save battery or make it easier to read in certain light conditions. Wallpaper. Add pictures or other backgrounds to the desktop. Sounds. Change the sound volume and type of sound for most apps. Different sounds may be helpful to help identify the difference between email, alerts, etc. Siri. Manage when Siri is available plus certain customizations like voice type. Touch ID & Passcode. Add a passcode to protect device, change access on lock screen, set time out & protect data for a lost device. Battery. If you are having battery problems, find out which apps are using the most battery power so you can adjust those that are causing the problem. Privacy. Manage which devices can use location services. May want to turn off so the app does not know where you are but you may lose some convenience features. Some apps may not function well without knowing your location, i.e. Mapping, internet searches and other apps that make recommendations based on your location. iCloud. Set up iCloud and which apps will back up in the cloud. Need an Apple ID. iTunes & App Store. Set which downloads need a password or download automatically. Wallet & Apple Pay. Enter a credit card and scan at stores to make purchases more convenient. This is probably safe but the technology is still relatively new. Mail, Contacts, Calendar. Settings for how to display and sync items. See setup above. Notes & Reminders. Customize the app views, set password for privacy. Messages & FaceTime. Most don’t use these because they are unique to Apple. Facebook Messaging or Skype are more commonly used cross computer platforms. Maps. Customize the way Mapping software works. Default settings are good for most. Safari. General view and security settings for Safari browser including whether to save passwords. Default settings are good for most. App Settings. For each of your apps, you may turn off or turn on Location Services, Background refresh, Connect to Other apps. Apps installed by default by Apple plus all apps you downloaded will show up in the settings so you may view and change as needed. iPad and iPhone 10 Tips to Save Battery Usage Most of the settings below have been covered above and are discussed here only as they relate to saving on battery consumption. While these settings may save on batter usage, some will also cause loss of functionality in certain related apps. However, if your battery is not lasting, you can turn these off and then turn them back on only when you need to use that particular app. • Turn off Wi-Fi, LTE and Bluetooth. The first two probably don’t make much sense because you need these for your device to work on many functions. Bluetooth is not needed unless you have a Bluetooth device i.e. headset or speakers. • To turn off all Settings > Airplane Mode > slide to Off • To only turn off Bluetooth, Settings > Bluetooth > slide to Off. • Disable background refresh, settings > general > background apps refresh • Turn off notifications. Settings > Notifications. Must be done by App. This is not a major power saver but may be desired also to reduce the number of alerts you get. • Disable handoff. Settings > General > Handoff. Not needed unless you are sharing Apps with another device. • Turn Mail Push off. • Set to Fetch. Settings > Mail > Fetch New Data > Turn Push Off. Set each account to Fetch. • Fetch less often or manually. Settings > Mail > Fetch New Data > Fetch section. • Turn off location services - Settings> Privacy > Location Services. This is needed for some apps like Maps Directions to work as desired. You have an option to turn it off on individual apps if you don’t want to turn it off completely. • Use auto brightness or reduce screen brightness. Settings > Display & Brightness • Reduce auto screen lock time. Settings > General > Display & Brightness • Reduce motion and animations. Settings > General > Accessibility > Reduce motion Turn off equalizer - Settings > Music > EQ Questions / Discussion If you have questions or need help: Email: LH.TECH@outlook.com Cell Phone: (612) 812-2205 Training Documents: go to docs.com/leonhoffmann Please complete Training Evaluation form Turn in now or at front desk later Next Training Sessions (mark your calendars) Date Topic Friday, November 18 Cloud Computing Monday, November 28 Social Media Personal Bio: Worked as a CFO (Chief Financial Officer) for three companies over 40 years with responsibility for Financial, Human Resources, Distribution and Information Services functions. Earlier career included 10 years as an internal operations auditor and corporate controller. Success in my career was highly dependent on technology. Before computers, I managed budgets and accounting records with pencil and paper on 13 to 52 column ledgers; so when Personal Computers (PCs) launched in 1981, I was quick to adopt the technology by purchasing one of the first 5,000 IBM PCs made. Ever since then I eagerly learned all I could about the newest PCs and related technologies. Throughout my entire career, I was responsible for information systems technologies and I enjoyed it because it made my day to day job much more efficient and easier. I retired in August 2014 and moved to McKenna Crossing in April 2016. I am thankful to have an opportunity to continue my work with technology through volunteer technology training and computer support for McKenna Crossing residents. ings for how to display and sync items. See setup above. Notes & Reminders. Customize the app views, set password for privacy. Messages & FaceTime. Most don’t use these because they are unique to Apple. Facebook Messaging or Skype are more commonly used cross computer platforms. Maps. Customize the way Mapping software works. Default settings are good for most. Safari. General view and security settings for Safari browser including whether to save passwords. Default settings are good for most. App Settings. For each of your apps, you may turn off or turn on Location Services, Background refresh, Connect to Other apps. Apps installed by default by Apple plus all apps you downloaded will show up in the settings so you may view and change as needed. iPad and iPhone 10 Tips to Save Battery Usage Most of the settings below have been covered above and are discussed here only as they relate to saving on battery consumption. While these settings may save on batter usage, some will also cause loss of functionality in certain related apps. However, if your battery is not lasting, you can turn these off and then turn them back on only when you need to use that particular app. • Turn off Wi-Fi, LTE and Bluetooth. The first two probably don’t make much sense because you need these for your device to work on many functions. Bluetooth is not needed unless you have a Bluetooth device i.e. headset or speakers. • To turn off all Settings > Airplane Mode > slide to Off • To only turn off Bluetooth, Settings > Bluetooth > slide to Off. • Disable background refresh, settings > general > background apps refresh • Turn off notifications. Settings > Notifications. Must be done by App. This is not a major power saver but may be desired also to reduce the number of alerts you get. • Disable handoff. Settings > General > Handoff. Not needed unless you are sharing Apps with another device. • Turn Mail Push off. • Set to Fetch. Settings > Mail > Fetch New Data > Turn Push Off. Set each account to Fetch. • Fetch less often or manually. Settings > Mail > Fetch New Data > Fetch sec