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What to look for when purchasing a new computer device.
TECHNOLOGY TRAINING Device Options August 19, 2016 SURVEY RESULTS 20 SURVEYS WERE RETURNED Course Name Order Date Total Computer Device Options 1 8/19/2016 12 Device Options Workshop 1.1 8/22/2016 Basic computer Knowledge & Solving Problems 3 9/26/2016 9 Solving Problems Workshop Microsoft Windows-Basic 4 10/21/2016 4 Microsoft Windows-Advanced 5 10/24/2016 8 Cloud Computing 6 11/18/2016 8 Security basics 2 9/16/2016 9 Social Media Overview 7 6 How to Use Facebook and FB Messaging 8 7 Internet web browsing 9 6 Word-Advanced 10 5 Word-Basic 11 1 Google Gmail 12 5 Outlook Email 13 3 Course Name Order Date Total Excel-Basic 14 2 Excel-Advanced 15 1 Excel-Adv Project 16 2 Quicken 17 2 Publisher 18 2 Microsoft Account and Microsoft Mail 19 2 Microsoft OneDrive or Office 365 20 2 Google Docs & Google Drive 21 2 Microsoft OneNote 22 1 iPhone Basics (1) 23 1 Best Calendar Software (1) 1 US Bank Online (1) 1 iMac / iPad (2) 1 PowerPoint 0 (1) These will have to be one on one training because I do not have a device to use in a training (2) I do not know the Mac so I most likely will not be able to do this OVERVIEW OF TODAY’S SESSION DEVICE OPTIONS • Component Terminology & Recommended Specifications • Computer components • Device types • Device Options • Desktop, Laptop and Tablet • Mouse and Keyboard • Extremal Hard Drive, Printers and Wireless Router/Access Point • Smartphone COMPUTER COMPONENTS • Hardware • Hardware is physical and tangible. Hardware consists of the computer cabinet, screen or monitor, printer, keyboard and mouse and all computer components such as hard drive, processor, graphics card, computer ports, memory cards, etc. • Software • Software is all intangible and refers to computer programs including: • The operating system (i.e. Windows, IOS 10 or Android) • Programs and drivers that run the computer are also software. Examples are printer software, component software that tell hardware what to do. • More familiar software programs may include Excel, Word, Internet Explorer, Google Chrome, Turbo Tax, Quicken, etc. COMPUTER COMPONENTS • Data Measurement for Memory and Storage : • Bit is one binary digit and consist of 0/1, T/F, Y/N, +/-, on/off. • Byte is eight bits which is equivalent to a single character of text. • Megabyte (Mb – 10 to 6th power 1,000,000 bytes (one million) • Gigabyte (Gb - 10 to 9th power 1,000,000,000 bytes (one billion) • Terabyte (Tb) - 10 to 12th power 1,000,000,000,000 bytes (one trillion) • Internet speeds are expressed in MBPS or Megabits Per Second • If your internet speed 30 MBPS, it would take approximately 8 seconds to download a 30 megabyte program or document. (Byte X 8 = bits) COMPUTER COMPONENTS • Storage Capacity – hard drive. • The hard drive stores the computer’s operating system (Windows or IOS), all installed programs and your saved files, pictures, videos, music etc. • Hard drives come is sizes from 16 Gb to as large as 8 + Tb • Recommended Hard Drive Size • Minimum 64 Gb, but one could easily use 128 Gb - 256 Gb • With music, picture and video or high definition files you may need 1 TB + size. • Newer forms of media require more data. It is best to purchase a larger than needed hard drive to allow for continued future expansion. In addition to personal files, the OS and other software programs may use 50 GB and you should keep about 10-20 unused. File Sizes: File Type Size eBook 1-5 Mb Photo 2-10 Mb MP3 Song 3.5 Mb DVD Movie 4 Gb 1080p Movie 8-15 Gb Blue Ray Movie 20-25 Gb COMPUTER COMPONENTS • RAM (Random Access Memory) or simply “Memory” • RAM is used to run open programs. When you open a program or a web page, the computer moves data from the hard drive to RAM. • If you don’t have enough RAM to run your programs, the computer will have to swap data back and forth between RAM and the hard drive, which slows it up considerably • Recommended: Minimum 4 Gb, Ideal 8 Gb Should not need more unless running large programs like games or graphics programs. • ROM (Read Only Memory • ROM is used in CDs, DVDs and certain computer hardware programs. • Not commonly used by consumers these days. COMPUTER COMPONENTS • Processor – Central Processing Unit (CPU) • A processor uses the computer’s internal memory to run hardware components, the operating system and other programs and to perform basic operations and calculations as instructed by these programs. • Nearly all processors are made by Intel or AMD. Intel I5 to I7 or m3 to m7. • Most systems in a moderate price range will have adequate processors for the average user • Graphics Card • Controls the output to the monitor and enables your computer to display all graphics including videos and pictures. • Most computers in the moderate price range will have an adequate card. It MAY be important to upgrade if you are a gamer or graphic artist. Even then most cards will be adequate for light games, etc. COMPUTER COMPONENTS Ports • There are many types of ports on a computer. Ports are basically wires that connect various computer components.to your printer like monitor, mouse, keyboard, printer, etc. • VGA (Video Graphics Array), DVI and S-Video • Not common today, replaced by USB or HDMI • HDMI (High Definition Multimedia Interface) • Audio for headset • Other ports include Hardware Parallel, Serial, Network, etc. • USB (Universal Serial Port) • USB ports introduced in late 1990s have become the most important port. USB ports are replacing the need for the other ports like VGA, DVI, S-Video, HDMI and PS/2. Shown at right is a USB-A port COMPUTER COMPONENTS USB Ports • There are many types of USB ports. The most common are USB-A,, B, C, Mini, Micro. • USB-C is the newest port type. It looks like a Micro USB but its ends are ovular in shape so it is reversible. • If you get at least one USB-A or C, USB adaptors and a USB hub will allow you to connect to nearly any component • Optional: HDMI, VGA or both; or a USB adaptor COMPUTER COMPONENTS • Display/Monitor - Laptop or tablet devices should have touchscreen. • Pen - Used to write or draw on touchscreen computers • Camera, front or back facing. • A good camera is becoming essential because facial, iris and finger print recognition may replace the future passwords. Infrared cameras may be required for facial recognition • Back facing would be found mostly on tablets and smartphones to take pictures • Front facing cameras would be used for video conferencing like Skype or for facial recognition. • Sensors -Ambient light sensor, Accelerometer, Gyroscope • Battery - On portable devices, look for a battery that will last at least 8-10 hours DEVICE TYPES • PC (Personal Computer) • Windows or Apple desktop or laptop computer • Desktop Computer • A desktop is not portable and offers more power, storage and versatility for less cost than other types. • All-In-One Desktop • A monitor with a built-in PC, there is no separate PC box. • Components are not easily upgraded if at all. • Separate Keyboard and Mouse DEVICE TYPES • Laptop (older term was Notebook) • Portable computer with integrated display, keyboard, pointing device and battery to make it portable • 2-in-1 • Like a laptop but is also able to function like a tablet. • Tablets and eReaders • May look like a 2-in-1 device but require an internet connection to work because many apps (tiny programs) only run in the cloud. • Have on-screen keyboard or detachable keyboard • Tablets include Apple iPad and Google Chromebook • eReaders include Kindle, Nook and Kobo DEVICE TYPES • PDA/Smartphone • PDA is an older term meaning Personal Data Assistant. PDAs were used primarily for tracking tasks, notes & calendar/appointment functions. • Smartphones evolved from PDA.s Smartphones are substantially more powerful, perform many more functions and are really hand held computers. • Communication: Phone calls, email and text messaging • Time Management: Calendar, appointments, notes, tasks • Map Navigation and other Apps (tiny programs) allow smartphones to perform many different activities. • Voice recognition • Soon Smartphones will be able to do anything a computer can do. One model already connects to a large screen so you can use it as a computer. DEVICE TYPES • Wearables, a newer and potentially exciting category • Tiny processors built into clothing, wrist bands, watches or glasses like Google Glass, Apple Watch, Fitbit, etc. • Functionality is often more limited and special purpose, but these devices may be the future of much computing. DEVICE TYPES These are not important to know but as long as we are reviewing device types. • Workstation • May refer to a desktop or a laptop designed for use at a workstation. It often refers to heavy duty powerful laptops or to desktop computers. • Server • A larger desktop type computer with more powerful components set up in a network so multiple persons may use it simultaneously. • Mainframe and Supercomputers • Large computers processing millions of transactions per day usually used by government and large corporations like banks & Fortune 500 companies. DEVICE OPTIONS What type of device do you need? What do you want to do with it? Do you need portability? Do you need accessibility features? APPLE MACBOOK PRO OR AIR & IMAC • Advantages: • Design: Apple pays attention to design, although they have received recent criticism for stale designs • Great for arts and design professionals • Disadvantages: • Limited but good choices and more expensive on average: • Mac Mini ~ $500 + monitor, keyboard & mouse • MacBook Air ~ $1,000-$1,800 • MacBook Pro ~ $1,300 to $3,200 • iMac All-in-One PC ~ $1,000 to $2,200 • Not as secure, but also not attacked as often as Windows devices. Apple is working on improving security. APPLE IPAD, IPAD PRO & IPAD MINI • Advantages • Ultra portable, Intuitive – easy to learn and use • Lots of apps, including accessibility apps • Optional keyboard and mouse • The only spec you need to consider is hard drive size. • Disadvantages • Small screen especially if the keyboard is on screen • Requires internet connection for most apps to work. • Cannot install full Office and other apps like Quicken, TurboTax, etc. • Cost ranges from $400 for an iPad Mini to $1,400 for a 13” iPad Pro GOOGLE CHROMEBOOK (CB) • Advantages • Least expensive $100-$500 • Many apps • Disadvantages • Uses an open Linux OS which can be modified by manufacturers so the operating system isn’t consistent from device to device. • Requires internet connection for most apps and functionality to work. • Cannot install full Office and other apps like Quicken, TurboTax, etc. • Choices include Toshiba CB 2, Dell CB 11, Asus CB Flip, HP CB 14, Acer CB 15 MICROSOFT WINDOWS • Advantages • Many manufacturers giving many options including desktops, laptops, two-in-ones and tablets. This can also be confusing for some users. • Broad price range from as little as $100 to more than $2,000 • Windows 10 is built for touchscreen • Almost unlimited software • Windows 10 is a very secure OS, and includes AV software and automatic updates. • Disadvantages • Limited apps but getting better and Windows has many apps built in • It is more complex so requires more updates –Windows 10 is automatic • Because it is so widely used, it is more likely to be attacked by viruses and spyware. However, security on Windows 10 is much improved. MICROSOFT WINDOWS • Lenovo Yoga 900 or 900S ~ $1,000 - $1,500 • Microsoft Surface Book ~ $1,200 - $2,900 • Microsoft Surface 3 ~ $500 - $700 + keyboard + mouse • Microsoft Surface Pro 4 ~ $900 - $2,700 + keyboard + mouse • Samsung Notebook 9 ~ $1,200 • Dell XPS 13 ~ $1,000 • Dell Inspiron 13 7000 ~ $450 • Asus Zen Book UX305 ~ $800 • Toshiba Satellite Radius X2 ~ $800 • HP Pavilion X2 ~ $450 • Cheap –$99 to $500 • Good – $500- $1000 • Better – $1,000 - $1,500 • Best – $1,500 + • Be sure it has Windows 10 COMPUTER COMPONENTS • External Drives provide more storage capacity and work well for backing up your data as a supplement to cloud storage • Most external devices need a USB-A type port • USB Thumb Drive • Small physical size is the most compact option. • There are several good brands, SanDisk is most prevalent • Available in sizes from 8 Gb1 Tb varying in price from $4 to $100 • External Hard Drive • Physical size about like a deck of cards • Sizes from 300 Gb to 8 Tb+ with prices from $50 to $250. Buy a size that correlates with the size of your device hard drive and allow enough space for multiple backups • WD, Maxtor or Seagate are common brands. WD My Passport rated best. MOUSE & KEYBOARD INTERFACE OPTIONS • Laptop Built in Touchpad • No need to carry a separate mouse. • Some prefer a touchpad while others find it hard to use. • Touchscreen • Most new computers are touchscreen • A finger is not be as precise as a mouse on programs not written for touch screens • May use a special pen in place of finger to regain precision • Wired Keyboard and Mouse • Less Expensive, great precision, no interference, no battery but does require wires and uses of two USB ports. • Wireless/Bluetooth Keyboard and Mouse • Needs a USB Dongle & good battery - has no wires to tangle with. KEYBOARD & MOUSE OPTIONS • Wired • Not a big difference. Most brands work equally as well as the others • Look for design that is comfortable • Wireless (Recommended) • Logitech MK700/710 Keyboard and MK705 Mouse • Pairs M705 mouse so only one dongle is needed. • Small unobtrusive dongle • Very functional with mouse FWD, REV, Scroll buttons • Comfortable design • There are other options but this my preference WIRELESS ACCESS POINT / ROUTER AND PRINTERS • Wireless Access Points or Routers • NetGear 65 (Model R6400) – Good for streaming NetFlix, Hulu, Amazon Prime, Etc. • If you don’t stream just about any router will work just fine • Printers • Laser Printers: • If you print higher volume look into laser printers. Less expensive laser printers are black and white and cost slightly more than ink jet printers. Color laser printers can be expensive $300 to $1,000 + • Ink cartridge refills are cheaper for laser printers $45 for 2000 pages vs $20+ for 250 pages on ink jet. • Ink Jet Printers: • Best if you need color and are on a budget, But cartridges can get very expensive if you print a lot. • Look for one with separate black ink cartridge because black gets used up faster. • All-in-one printers are available in laser and ink jet styles for very reasonable prices. (Fax, Scan, Copy, Print) DEVICE SUMMARY OTHER FACTORS TO CONSIDER • How important is cost? Most mid range priced devices have the power and capability needed by the average person. Higher cost machines will help fight possible obsolescence. • What is more important, portability or accessibility? • A desktop or all-in-one device with a large screen, keyboard and mouse gives a better accessibility experience but at the expense of portability. • The Laptop, 2-in-1 or tablet device provide portability but accessibility may suffer. • You need both? Get a laptop or 2-in-one device connected to an external monitor, mouse & keyboard. • If ease of use is most important and you don’t need programs other than apps, then a tablet device may be best and least expensive. DEVICE SUMMARY OTHER FACTORS TO CONSIDER • You get what you pay for. • Most computer hardware and components used in different brands are made by same manufactures, unless you buy a low cost unit which may use lesser known brands • Larger memory (RAM) & hard drive, faster processor, smaller compact devices are more expensive. Desktops give inexpensive power and tablets are cheap but limit functionality • The biggest drawbacks of cheap laptops and 2-in-1s are reduced functionality, slower speed, poor graphics or small hard drives. But these may be adequate for light occasional use. • Operating system may be a major consideration: • What are you most familiar with? Android,. Apple or Windows? Do you want to learn something new? • Do you have a Smartphone. Computers & Smartphones of the same brand are better integrated. • Which offers the most accessibility? Windows 10 was rated 100% for accessibility • What additional personal software do you need and what is available for each operating system? WHAT TO DO WITH OLD DEVICE? • Secure your data: If you purchase a new device whether a Smartphone computer, wipe the hard drive of all data or destroy it (smash and recycle) • BestBuy recycles free if you bought your device there or for a small fee. • Windows 10 has a process which allows you to completely clean the drive of all files. It takes longer but worth it if you are going to give it away. • Go to Start button, choose Settings => Update & Security => Recovery • Chose the first option to Reset My PC • The next page has two options to Keep My Files or Remove Everything. Normally you would use Keep My Files but in this case select Remove Everything. • Finally you will be presented with options to Just Remove My Files or Fully Clean the Drive. Select Fully Clean the Drive. SMARTPHONES • A Smartphone may be all you need. As you saw earlier a Smartphone is already capable of doing many things a computer does and more than some tablets except for the size limitation. • Three major brands are Apple iPhone, Google Android and Microsoft • Apple and Microsoft write and control their own operating systems while Google Android is an open system which modified by manufacturers • Apple makes its on device (iPhone) with no other manufacturers • Android & Microsoft make their own device plus several other manufacturers also make the devices • It is debatable but I think Apple & Windows have the best operating system • Android has by far the largest market share at about 85%. SMARTPHONES Windows Phone • Advantages • Most secure phone on market • Consistent Platform • Cortana rated best • Windows integration/sync • Continuum (unique) • Disadvantages • Limited phone selection • Fewer apps • Works best with Windows Apple iPhone • Advantages • Consistent Platform • Apps aplenty • Siri • Disadvantages • Limited phone selection • Most expensive • Limited sync with desktop • Works best with Mac Google Android • Advantages • Apps aplenty • Wide selection • Least expensive options but latest models are high priced • Sync with Google Drive • Disadvantages • Open & not as secure • All Androids may be different depending on supplier QUESTIONS / DISCUSSION THANK YOU FOR PARTICIPATING If you have questions after today or would like an electronic copy of the presentation: Email: LH.TECH@outlook.com (preferred contact method) Cell Phone: (612) 812-2205 Next Session: Friday September 16, 2016 – Security Basics power and capability needed by the average person. Higher cost machines will help fight possible obsolescence. • What is more important, portability or accessibility? • A desktop or all-in-one device with a large screen, keyboard and mouse gives a better accessibility experience but at the expense of portability. • The Laptop, 2-in-1 or tablet device provide portability but accessibility may suffer. • You need both? Get a laptop or 2-in-one device connected to an external monitor, mouse & keyboard. • If ease of use is most important and you don’t need programs other than apps, then a tablet device may be best and least expensive. DEVICE SUMMARY OTHER FACTORS TO CONSIDER • You get what you pay for. • Most computer hardware and components used in different brands are made by same manufactures, unless you buy a low cost unit which may use lesser known brands • Larger memory (RAM) & hard drive, faster processor, smaller compact devices are more expensive. Desktops give inexpensive power and tablets are cheap but limit functionality • The biggest drawbacks of cheap laptops and 2-in-1s are reduced functionality, slower speed, poor graphics or small hard drives. But these may be adequate for light occasional use. • Operating system may be a major consideration: • What are you most familiar with? Android,. Apple or Windows? Do you want to learn something new? • Do you have a Smartphone. Computers & Smartphones of the same brand are better integrated. • Which offers the most accessibility? Windows 10 was rated 100% for accessibility • What additional personal software do you need and what is available for each operating system? WHAT TO DO WITH OLD DEVICE? • Secure your data: If you purchase a new device whether a Smartphone computer, wipe the hard drive of all data or dest